Mortgage Branch Manager - Licensed (Pulte Mortgage) at PulteGroup

Brentwood, Tennessee, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Mortgage, Homebuilding, Real EstateIndustries

Requirements

Minimum high school diploma or equivalent (college degree preferred)
Minimum of 5-7 years of related mortgage experience
Valid Driver's License
Mortgage license or ability to obtain in Tennessee
Leadership experience preferred
Excellent oral and written communication skills
Strong computer proficiency in Microsoft Office programs

Responsibilities

Train builder sales professionals on Pulte Mortgage benefits, sell PMC value, overcome objections, and ensure effective use of customer inquiry tools, online application process, and post-application tracking
Recruit, on-board, train, and develop local PMC staff
Capture every possible loan application for Pulte Mortgage at point of sale
Actively participate in homebuyer and realtor events (e.g., grand openings) with the builder to generate community interest
Drive and achieve outstanding PMC buyer experience scores in coordination with local builder and PMC fulfillment teams
Achieve outstanding "close on time" percentages in coordination with PMC fulfillment center and local builder team
Attend all community and leadership meetings as a member of the division senior operating team
Partner with fulfillment center to manage division's PMC backlog integrity and communicate status and risk to division sales and management
Handle subdivision approvals
Provide detailed reporting on all aspects of branch operations
Maintain profit motive and manage branch financial performance
Attain required mortgage licenses
Manage assigned communities with direct customer interaction
Ensure appropriate staffing to meet department needs
Utilize recruiting and selection tools/processes to build organizational talent
Delegate work according to employee abilities and skills
Evaluate employee performance and plan compensation actions accordingly
Provide developmental opportunities through internal and external training
Create opportunities for employee growth
Provide continuous coaching on functional and leadership standards (technical skills and behaviors)