Customer Support Engineer - Mobile Apps & Cybersecurity (Dallas Ba…
ZimperiumSalary not specified
Full Time
Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, CryptocurrencyIndustries
Requirements
- 3+ years of experience building iOS apps with React Native
- Some experience with security work or cryptography (strongly preferred)
- Ability to work independently and aggressively prioritize
- Interest in cryptocurrency / web3
- Strongly Preferred
- Experience having shipped an app from concept to production on your own or in a small team
- Experience with Next.js or Rust
- Experience with GCP or similar cloud computing technology
- Experience deploying smart contracts on Solana
- Some experience with offensive security threat modeling, i.e., penetration testing
Responsibilities
- Own our upcoming mobile app across Android and iOS
- Help design a secure self-custody solution that can scale to support moving people’s entire financial lives on-chain
- Speak directly with users to collect stories and identify key features
- Maintain a high bar for other team developers through architecture and design review, estimation, code reviews, and education
Skills
React Native
iOS
Android
Mobile Development
Security
Cryptography
Web3
Self-Custody
Fin
Provides insights into customer operations workflows
About Fin
Fin provides tools for companies to gain immediate insights into the performance of their customer operations teams across various software applications. Their main product is a browser plugin that tracks and analyzes workflows, allowing businesses to see how their customer experience (CX) processes function in real-time. This data helps organizations identify best practices from top-performing teams, optimize their processes, enhance agent training, and make informed decisions about technology investments. Unlike competitors, Fin focuses on delivering detailed, actionable insights that support continuous improvement in customer operations.
Colma, CaliforniaHeadquarters
2015Year Founded
$19.5MTotal Funding
SERIES_ACompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
1-10Employees
Benefits
Competitive compensation
Work from home setup stipend
Unlimited PTO
Two annual company off-sites
Insurance premiums covered at 90%
401k
Risks
Domain acquisition by James Booth may cause brand confusion for Fin.
New CEO Evan Cummack's leadership may not align with company culture.
Intensifying competition in SaaS market could challenge Fin's client retention.
Differentiation
Fin offers a turnkey browser plugin for granular business insights.
Fin optimizes CX workflows across SaaS applications for improved agent training.
Fin enables companies to replicate top performers and streamline processes.
Upsides
Increased demand for remote work solutions boosts SaaS application adoption.
AI-driven analytics tools enhance Fin's business insights capabilities.
Growing trend of integrating customer feedback aids Fin's process optimization.
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