(US) - UX Researcher (12 Month Contract)
PointClickCare- Full Time
- Entry Level & New Grad
Candidates should possess at least three years of experience in user and/or market research, ideally gained in consultancy firms, research agencies, large research teams, or organizations where research has been critical in facilitating data-driven business decisions. A curious mind that seeks to understand people is also required.
The Mixed Method UX Researcher will collaborate closely with cross-functional teams to identify research needs and select appropriate research methods, plan and execute a range of mixed-method research studies including qualitative and quantitative methods, analyze research findings and communicate results to stakeholders, identify business and product opportunities, guide the planning and prioritization process, establish and maintain a user-centered culture, use AI tools to streamline research operations and create custom prompts, identify and mitigate ethical risks in AI-assisted research, and collaborate with peers to test and evaluate emerging AI tools.
CRM software for sales process management
Pipedrive offers customer relationship management (CRM) software that helps small to medium-sized businesses manage their sales processes. The platform includes features like lead management, email integration, and sales reporting, allowing users to organize tasks and improve efficiency. Pipedrive stands out from competitors by fostering a community where users can share tips and feedback, which helps the company adapt its product to client needs. The goal is to enhance the sales process for SMBs, enabling them to prioritize tasks and close deals more effectively.