Microsoft Dynamics Administrator at IQVIA

Madrid, Community of Madrid, Spain

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Experience working as a project manager, software development manager and/or Microsoft Dynamics system administrator (Dynamics experience required)
Strong foundation of technical knowledge, including hands-on experience with Microsoft Dynamics CRM
Solid understanding of databases, system integrations, software development methodologies, and quality assurance processes
Strong customer service skills including verbal and written communications
Superior time management skills including sense of urgency and proactive approach
An understanding of accounting data and accounting systems

Responsibilities

Provide ownership and leadership of the implementation, utilization, and expansion of the company’s Microsoft Dynamics system
Understand business processes, business rules, and mapping from the various connected systems
Work collaboratively with management to identify needs, employ best practices in a CRM environment, and seek ways to improve processes and maximize utilization
Function independently to manage annual system support and enhancement budget by triaging, prioritizing, and designing system enhancements to meet business needs within budget constraints
Monitor system automations and other custom logic within the system
Coordinate functional system-related activities including system maintenance, upgrades, functional development, and testing, in coordination with various product managers, teams and vendors
Serve as the primary Quality Assurance resource for the system to test enhancements, bug fixes and system upgrades
Keep abreast of Microsoft feature roadmap and release schedule to ensure the company’s use of the system capitalizes on new features and stays up-to-date with Microsoft best-practices
Act as trouble shooter and point-person for team members when they have questions or need to learn how to use additional functionalities of the system
Understand all licensed sub-components within the system and how they interact
Ensure that all break/fix issues are addressed promptly, and coordinate work with third-party system support vendor to implement fixes
Manage third-party support vendor in developing product enhancements
Work with the company’s data analytics team to ensure reports produced using Microsoft Dynamics data are accurate and effective

Skills

Microsoft Dynamics

Sales Hub

Business Central

CRM Configuration

System Customization

Integrations

Workflow Management

Business Processes

Data Flows

User Training

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters

1998Year Founded

$3,526MTotal Funding

POST_IPO_EQUITYCompany Stage

Cybersecurity, Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.

Proliferation of disparate technological solutions causes technology overload in clinical trials.

Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.

The company offers privacy-enhancing technologies to protect individual patient data.

IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.

AI-driven drug discovery accelerates identification of potential drug candidates.

Expansion of telemedicine facilitates remote patient monitoring and data collection.

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