Outside Membership Sales Rep. (remote with 50% travel)
BJ's Wholesale ClubSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
RetailIndustries
Requirements
- Assists management with supervision, assigning duties, communicating goals and feedback, training on processes, providing direction on member service, resolving complaints per guidelines, ensuring policy compliance, supporting Open Door Policy, participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating associates
- Communicates membership info, processes memberships/upgrades/credits, encourages renewals, participates in sales/marketing events, maintains documentation, meets membership goals, promotes Sam's Club value
- Provides member service: acknowledges members, identifies needs, assists with purchases, locates merchandise, guides on self-service tech, handles transactions at registers/self-checkout, fills club pick-up orders
- Oversees area: handles claims/returns, zones area, arranges merchandise, identifies shrink/damages, maintains carts/flatbeds, assists transport, uses cart retrieval equipment, maintains parking lot cleanliness
- Completes accounting: follows procedures, provides register funds, creates/interprets financial reports, assists investigations, prepares deposits/Cash Fund Transfers, investigates overages/shortages, maintains confidentiality/accuracy
- Develops/communicates/implements processes by collaborating, analyzing info, monitoring progress, identifying improvements
- Demonstrates/promotes compliance with policies, ethics, integrity; explains/guides application, implements action plans, uses Open Door Policy, assists correcting issues
- Leads/participates in teams: shares resources, determines needs/priorities, coordinates assignments, provides feedback/support, models adaptability to change
- Embraces differences, creates belonging culture, attracts talent (Respect the Individual)
- Works as team, builds relationships, communicates positively to motivate (Respect the Individual)
- Strengthens team by developing/mentoring, recognizing contributions (Respect the Individual)
- Maintains/promotes highest integrity/ethics standards (Act with Integrity)
Responsibilities
- Supervise associates in assigned area
- Support membership sales and renewals
- Deliver exceptional member service
- Oversee area operations and maintenance
- Manage accounting and financial tasks
- Develop and implement business processes
- Ensure compliance and ethical standards
- Lead and support team efforts
- Foster inclusive team culture
- Build team relationships and motivation
- Mentor and recognize team members
- Uphold integrity in all actions
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
Is this a full-time position?
Yes, this is a full-time employment position.
What are the main responsibilities of the Member Team Lead?
The role involves supervising associates, communicating goals and feedback, training on processes, providing member service, handling claims and returns, and completing accounting records.
What skills are needed for this role?
Key skills include supervising and training associates, providing excellent member service, handling accounting and financial tasks, ensuring compliance with policies, and organizing merchandise and areas.
What is the company culture like for this position?
The culture emphasizes the Open Door Policy, compliance with company policies, ethical standards, and supporting membership sales and member service at Sam's Club.
What makes a strong candidate for the Member Team Lead role?
Strong candidates have experience in supervising associates, delivering member service, handling financial and accounting tasks, and promoting compliance and ethical standards.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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