Medical Transport Scheduler

Position Overview

• Location Type: Remote
• Job Type: Full-time
• Salary: Not specified
• This role involves arranging and coordinating non-emergency and emergency medical transportation for patients. It requires communicating with healthcare providers, patients, and drivers to ensure efficient scheduling and compliance with medical transport regulations.

Requirements

• Previous experience in scheduling, dispatching, or healthcare administration is a plus.
• Strong knowledge of medical transportation procedures and regulations (preferred).
• Excellent organizational and multitasking skills.
• Strong communication and customer service skills.
• Proficiency in scheduling software, Microsoft Office, and database management.
• Ability to work in a fast-paced environment and handle high call volumes.

Responsibilities

• Schedule and coordinate medical transport requests based on patient needs and vehicle availability.
• Communicate with healthcare providers, patients, and transportation teams to confirm scheduling details.
• Ensure compliance with medical transport regulations, including HIPAA and safety guidelines.
• Maintain accurate records of transport requests, schedules, and patient information in the system.
• Monitor trip progress and resolve any scheduling conflicts or delays.
• Optimize routes and scheduling to maximize efficiency and reduce delays.
• Assist patients and caregivers with inquiries regarding transportation services.
• Work closely with dispatchers and drivers to ensure timely pick-ups and drop-offs.
• Generate reports on transport activity, delays, and performance metrics.

Application Instructions

• Not specified

Company Information

• Remote: Yes
• Workplace: Remote
• Language: English (en)
• Published: 2025-02-17
• Benefits: Purely work-from-home, Night Shift (EST), Weekly pay
• Department: Not specified