Medical Receptionist at Optima Dermatology

Milford, Ohio, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Healthcare, DermatologyIndustries

Requirements

At least 1 year of prior relevant experience
Excellent communication and customer service skills
Friendly, upbeat attitude
Ability to multitask in a fast-paced environment
Experience in a medical office (preferred)
EMA/EMR experience (preferred)

Responsibilities

Completing patient check-in and check-out procedures
Answering incoming calls and providing appropriate follow-up
Handling patient queries, concerns, and complaints
Verifying and documenting patient information
Welcome and greet patients entering/leaving the office

Skills

Key technologies and capabilities for this role

Patient Check-inPatient Check-outPhone HandlingCustomer ServiceMedical OfficeEMAEMR

Questions & Answers

Common questions about this position

What qualifications are required for the Medical Receptionist position?

Candidates need at least 1 year of prior relevant experience, excellent communication and customer service skills, a friendly upbeat attitude, ability to multitask in a fast-paced environment, with medical office and EMA/EMR experience preferred.

What is the work location for this Medical Receptionist role?

The position is based in Milford, OH; no remote work option is mentioned.

What is the company culture like at Optima Dermatology?

Optima Dermatology fosters a collaborative environment that is fun and hardworking, with a highly engaged, mission-driven team inspired to revolutionize skin care and make a difference for patients.

What salary or compensation is offered for this position?

This information is not specified in the job description.

What makes a strong candidate for this Medical Receptionist role?

A strong candidate has at least 1 year of relevant experience, particularly in a medical office with EMA/EMR systems, along with excellent communication skills, a friendly upbeat attitude, and the ability to multitask in a fast-paced setting.

Optima Dermatology

Comprehensive dermatology and cosmetic skin care services

About Optima Dermatology

Optima Dermatology provides a wide range of dermatology and cosmetic skin care services, catering to individuals with medical skin conditions like eczema and acne, as well as those seeking cosmetic enhancements. The company employs experienced providers who utilize the latest technologies in skin care, offering services that include medical, surgical, and cosmetic dermatology all in one location. What sets Optima Dermatology apart from its competitors is its focus on high-quality, patient-centered care, treating every patient with the same care as a friend or family member. This approach not only improves patient satisfaction but also encourages repeat visits and referrals. The goal of Optima Dermatology is to deliver exceptional patient experiences while addressing diverse skin care needs.

Portsmouth, New HampshireHeadquarters

2018Year Founded

DEBTCompany Stage

HealthcareIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Risks

Increased competition could dilute Optima's market share in key regions.

Teledermatology's rise may threaten Optima's traditional consultation model.

Rising equipment costs could impact financial margins and facility maintenance.

Differentiation

Optima Dermatology employs industry-leading providers using the latest skin care technologies.

They offer comprehensive services, including medical, surgical, and cosmetic dermatology under one roof.

Their patient-centric approach treats every patient like family, enhancing satisfaction and loyalty.

Upsides

Teledermatology can expand Optima's reach and patient base significantly.

AI integration in diagnostics can enhance service accuracy and efficiency.

Growing demand for non-invasive procedures aligns with Optima's cosmetic service offerings.

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