Medical Information Specialist with Spanish at Thermo Fisher Scientific

Sofia, Sofia City Province, Bulgaria

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Pharmaceuticals, Life Sciences, Healthcare, Clinical ResearchIndustries

Requirements

Proficiency in Spanish (per job title)
Relevant expertise, experience, and training in technical and medical information

Responsibilities

Responds accurately and professionally to technical and medical information inquiries received via phone, email, internet or mail in reference to pharmaceutical or device products
Processes fulfillments and provides clinical trial information or after-hours on call support
Analyzes caller’s questions to formulate an accurate and concise response using client-approved resources and records inquiries and interactions in the appropriate databases following organizational guidelines
Performs intake of adverse events/product complaints with quality customer service
Analyzes and researches inquiries and documents interactions according to organizational, client and regulatory guidelines

Skills

Key technologies and capabilities for this role

SpanishMedical InformationAdverse Event IntakeProduct ComplaintsPharmaceutical ProductsMedical DevicesClinical TrialsCustomer ServiceRegulatory GuidelinesDatabase Management

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position.

What is the salary for this role?

This information is not specified in the job description.

What skills are required for the Medical Information Specialist role?

This information is not specified in the job description.

What is the company culture like at Thermo Fisher Scientific?

The company emphasizes meaningful work with global impact, career advancement opportunities, award-winning training, and benefits focused on employee health and wellbeing. They value teamwork, hiring the best, and developing each other as one team. The Medical Communications team works with a global team of over 900 healthcare professionals to improve patient health.

What makes a strong candidate for this position?

A strong candidate would have expertise, experience, and training in providing technical and medical information, handling adverse events/product complaints, and delivering quality customer service in a pharmaceutical or device context.

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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