Medical Director - Medicare Appeals
CVS HealthFull Time
Mid-level (3 to 4 years)
Candidates must possess an MD or DO degree and have at least 5 years of direct clinical patient care experience post residency or fellowship, preferably including inpatient or Medicare-related care. Board certification in an approved ABMS Medical Specialty is required, along with a current, unrestricted license in at least one jurisdiction and the willingness to obtain additional licenses. Candidates must not have any current sanctions from federal or state governmental organizations and must be able to pass credentialing requirements. Excellent verbal and written communication skills, along with demonstrated analytic and interpretation skills from experience in quality management, utilization management, case management, discharge planning, or post-acute services, are also necessary. Preferred qualifications include specialties such as pulmonology, sleep medicine, cardiology, general surgery, radiology, interventional radiology, and genetics, as well as knowledge of the managed care industry, including Medicare Advantage and Managed Medicaid.
The Medical Director will review health claims, utilizing their medical background and judgment to determine authorization for requested services, level of care, and site of service, ensuring compliance with regulatory requirements, national clinical guidelines, CMS policies, and Humana policies. Responsibilities include computer-based review of clinical scenarios, analysis of submitted records, prioritization of daily work, communication of decisions, and potential participation in care management, predominantly in inpatient or post-acute care settings. They will also engage in discussions with external physicians to gather clinical information or discuss determinations, potentially involving conflict resolution. Some roles may involve oversight of coding practices, clinical documentation, grievance and appeals processes, and outpatient services. Additionally, the Medical Director may interact with external physicians, groups, or facilities to support regional market priorities, focusing on collaborative relationships, value-based care, population health, or disease/care management. The role requires providing medical interpretation and determinations that align with clinical standards and contracts, supporting and collaborating with team members and other departments, and working with minimal direction after mentored training in a structured environment with a focus on consistency and compliance.
Health insurance provider for seniors and military
Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.