Medical Assistant - San Francisco (On-Site Full-Time) at Tia

San Francisco, California, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Highly organized
Ability to multitask
Strong process orientation
Excellent patient service orientation
Detail-oriented
Keep a vibe of calm, steadfastness and composure under pressure
Phlebotomy skills
Vitals documentation skills
Autoclaving + disinfecting skills
Supply expiry review skills
Supply management & ordering skills
Willing to work mornings, nights & weekends if needed
Authorized to work in the US
Complete credentialing with specified payors (Tia authorizes through preferred vendors)
Attendance at company and team off-sites may be required
Subject to Company’s vaccine requirement (as permitted by law, subject to reasonable accommodation)

Responsibilities

Ask why and probe deeply to understand the reason for the patient's visit
Ask questions to collect background story -- leaving notes for providers
Review health summary with patient, ensure all the info is accurate
Take the patient's vitals and record
Close the loop and ensure that all follow ups are handled per clinical process and in a timely manner
Confirm patients current pharmacy preference and update in TiaMD and DrChrono
Order Labs and imaging
Ensure all Dx codes are properly added to lab and imaging orders
Act as a pack with fellow MAs, front of house staff and NPs/MDs to ensure the proper “air traffic controlling” in the clinic
Ensure that patients are moved from front of house to back of house -- “room patients”
Leverage providers with signals if they are running behind / clinic is backed up
Monitor the schedule to know who has checked in
Perform review of the schedule the night before, brief providers on the day + think through “air trafficking” requirements for the day
Practice Personalized care
Review health records of next day patients every day -- ensure providers are briefed on the patients coming in
Remember the nuances of each patient, remind providers of these nuances
Work to capture nuances and personal needs of each patient in your time with them to help providers and all Tia care professionals better serve the patient
Communicate and document these nuances when appropriate
Perform phlebotomy on patients as needed
Uphold the clinical guidelines for Phlebotomy
Maintain the order and spotlessness of the clinic

Skills

Key technologies and capabilities for this role

PhlebotomyVitals documentationAutoclavingDisinfectingSupply managementPatient roomingLab orderingEHR management

Questions & Answers

Common questions about this position

What is the pay rate for the Medical Assistant position?

The compensation is $27 - $30 per hour, depending on experience.

Is this Medical Assistant role remote or on-site?

This is an on-site full-time position located at 1500 Mission St, San Francisco, CA 94103, with a schedule from Monday to Friday, 9:30 am to 6 pm.

What key skills are required for the Medical Assistant role?

Required skills include phlebotomy, vitals documentation, autoclaving and disinfecting, supply expiry review, and supply management and ordering.

What are Tia's company values that Medical Assistants should align with?

Tia values probing deeply to understand, asking why then why again, acting as a pack not as a lone wolf, finding joy and gratitude every day, and practicing personalized care.

What abilities make a strong Medical Assistant candidate at Tia?

Strong candidates are highly organized, able to multitask, have a strong process orientation, excellent patient service orientation, are detail-oriented, and maintain calm composure under pressure.

Tia

Personalized telehealth services for women

About Tia

Tia provides personalized medical care services specifically designed for women, operating in the telehealth sector. The company offers both virtual and in-person appointments, allowing flexibility for its members. For a monthly fee of $15, members can access unlimited messaging with their Care Team, schedule flexible appointments, and participate in community workshops. Tia's primary revenue comes from these membership fees, along with additional income from individual services. What sets Tia apart from traditional healthcare providers is its focus on women's health and a patient-centric approach, creating a comfortable and supportive environment for patients. The goal of Tia is to deliver high-quality healthcare tailored to the individual needs of women, as evidenced by positive testimonials from satisfied patients.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$125.8MTotal Funding

SERIES_BCompany Stage

HealthcareIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

401(k) Retirement Plan

Emotional Well-being Support

Professional Development Support

Free Tia Membership

Risks

Increased competition from other women's health startups like Kindbody.

Potential negative publicity from the medical gaslighting campaign.

Challenges in scaling operations while maintaining service quality with Cedars-Sinai.

Differentiation

Tia focuses on women's health, a niche often overlooked by traditional healthcare.

The company offers a hybrid model of virtual and in-person care for flexibility.

Tia's membership model provides personalized care and community engagement for women.

Upsides

Partnership with Cedars-Sinai expands Tia's reach to over 100,000 women in Los Angeles.

Inclusion in Interbrand's '2022 Breakthrough Brands' highlights Tia's market disruption potential.

Growing demand for telehealth services boosts Tia's hybrid care model.

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