Market Research Translation Team Lead at IQVIA

Reading, England, United Kingdom

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Market Research, Language ServicesIndustries

Requirements

Minimum of 5 years of experience in Market Research Project Management within the Language Services sector, with demonstrable line management responsibilities
Bachelor’s degree, preferably in linguistics, business, or other related fields
Expertise in Market Research Translation Services, with advanced project management skills across qualitative and quantitative services; thorough knowledge of tracker project practices is essential
In-depth understanding of the Market Research online survey lifecycle, with experience collaborating with programmers on overlay and link checking tasks
Familiarity with Market Research tools such as ConfirmIt and Decipher platforms
Advanced skills in client relationship management
Proficiency in English required; additional languages are beneficial
Strong written and verbal communication abilities
Attention to detail to maintain quality standards
Capacity to meet deadlines and manage multiple priorities in a changing environment
Problem-solving and analytical skills relevant to Market Research projects, including handling non-standard requirements
Ability to follow instructions, work independently, and use own initiative
Demonstrated advanced IT proficiency
Advanced TMS and CAT tools user, particularly for Market Research tracker studies; familiarity with XTRF, memoQ, or similar systems is required
Ability to develop and maintain effective working relationships with colleagues, managers, and clients

Responsibilities

Collaborates with the Project Management team and oversees a team of Project Managers to ensure that Market Research translation and localization projects are delivered in alignment with IQVIA’s standards and client specifications
Oversees daily management and provides guidance to a team comprising of Junior Project Managers, Project Managers, and Senior Project Managers
Manages the recruitment and selection process for new team members
Ensures both team and individual compliance with relevant IQVIA procedures and standard operating procedures (SOPs)
Monitors adherence to the Quality Management System
Develops and reviews CAPA plans as necessary in response to issues
Organizes assignment and allocation of translation projects among Project Managers, triages client requests, and aligns resources accordingly
Serves as the primary escalation contact for internal and external clients, managing their requirements as needed
Supports implementation of new services and processes within the team, in collaboration with the Market Research SME team
Assists Senior Project Managers in client account management and onboarding activities
Monitors team performance against KPIs and implement corrective actions when targets are not met
Coordinates training and development activities for the Market Research project management team, in collaboration with Senior Project Managers and Market Research SME team

Skills

Project Management

Market Research

Translation Services

Localization

Line Management

Recruitment

Quality Management System

CAPA

SOPs

KPIs

Client Escalation

Tracker Projects

Qualitative Services

Quantitative Services

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters

1998Year Founded

$3,526MTotal Funding

POST_IPO_EQUITYCompany Stage

Cybersecurity, Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.

Proliferation of disparate technological solutions causes technology overload in clinical trials.

Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.

The company offers privacy-enhancing technologies to protect individual patient data.

IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.

AI-driven drug discovery accelerates identification of potential drug candidates.

Expansion of telemedicine facilitates remote patient monitoring and data collection.

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