Managing Director- 401K Relationship Manager at Fidelity Investments

Westlake, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Retirement ServicesIndustries

Requirements

Acquire Series 7 and 63 licenses within the first 3 months of employment
8+ years of Relationship Management or Client Service experience, preferably in the Retirement/401K industry
Retirement plan record keeping and administration experience
Relationship management experience
Excellent verbal and written communication skills
Excellent organization, time leadership skills, and attention to detail
Proven problem-solving skills
Effective presentation, influence, and negotiation skills
Experience working with Financial Advisors
Willingness to travel ~25%
Location in TX, RI, NH, PA, NJ, or NYC

Responsibilities

Serve as the primary contact for 40-50 client relationships managing $10–20M+ in assets under administration for defined contribution plans
Develop and maintain strong relationships with institutional clients (Plan Sponsors) and their Advisors, acting as the client's 'trusted advisor'
Build internal working relationships with Fidelity personnel to support service delivery
Verify client agreement on issues and options before implementing solutions
Set strategic direction for client plans and demonstrate ultimate ownership and accountability for relationships
Partner with Plan Advisors to understand their value proposition and plan needs
Plan and conduct effective in-person and/or phone meetings with Plan Sponsors and Advisors
Make detailed plans and preparations for client meetings in partnership with the Plan’s Advisor
Accurately plan, influence, and implement Fidelity solutions to address client needs
Differentiate Fidelity's benefits approach against competitive solutions
Facilitate discussions with clients on legal, regulatory, and design issues across the plan
Consult with clients and advisors on qualified and potentially nonqualified plan design alternatives
Coordinate internal resources to provide analysis and recommendations on design alternatives
Analyze investment architecture and provide appropriate alternatives in partnership with the Plan’s Advisor
Identify key drivers and maintain consistent formal/informal contact with key client decision makers
Actively facilitate Investment Review meetings in partnership with the Plan’s Advisor
Work closely with Investment Consulting to build effective investment strategies and solutions benefiting clients and Fidelity
Assist Plan Sponsors with plan corrections, resolving operational defects, PSW navigation, providing plan/participant literature, and contribution inquiries
Act as the lead associate for the Book of Business, supported by functions like Client Service Administrator and Testing and Reporting Analyst
Build and develop strong internal working relationships
Focus on understanding and responding to clients and advisors in a consultative role

Skills

Series 7

Series 63

Relationship Management

Client Service

Retirement Plan Recordkeeping

401K Administration

Financial Advisors

Presentation Skills

Negotiation

Problem-Solving

Fidelity Investments

Investment management and financial services provider

About Fidelity Investments

Fidelity Investments offers a range of financial services and tools designed to help individuals manage their investments and stay informed about the markets. Their products include mobile applications and market monitoring tools that provide users with real-time market quotes, news, and trading capabilities. For example, the Fidelity Market Monitor for Glass delivers daily market quotes directly to Google Glass, while the Fidelity app for Windows Phone 8 allows users to access news and trading tools on their mobile devices. Additionally, features like the Watch List Visualization for iPad help users track stock price changes over time using a heatmap. What sets Fidelity apart from its competitors is its focus on integrating new technologies and user-friendly interfaces to enhance the investment experience. The goal of Fidelity Investments is to empower individuals with the information and tools they need to make informed financial decisions.

Boston, MassachusettsHeadquarters

1946Year Founded

$120,238.8MTotal Funding

DEBT_FINANCINGCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Mental Health Support

Hybrid Work Options

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Parental Leave

Student Loan Assistance

Tuition Reimbursement

Risks

Loss of key personnel like Gita Bal may impact Fidelity's research capabilities.

Increased competition from Vanguard's new division could draw clients away from Fidelity.

Potential reputational risk from Bitcoin ETF outflows could affect Fidelity's offerings.

Differentiation

Fidelity Labs offers innovative beta products like Market Monitor for Google Glass.

Fidelity's mobile solutions are available on multiple platforms, including Windows Phone and iPad.

Fidelity's Open Limit Order Visualization provides unique insights into order execution proximity.

Upsides

Increased adoption of wearable tech could boost Fidelity's mobile solutions.

Growing interest in Bitcoin ETFs suggests expansion in Fidelity's digital asset offerings.

Rise of AI could benefit Fidelity's data analytics and AI-driven investment strategies.

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