Manager, Workstation Patching at Global Payments

The role involves leading a team of administrators for planning and implementing patching and upgrades for end-user hardware, client OS, virtual desktops, and applications, managing team financials and service lifecycle, mentoring the team, executing patching strategy, acting as first point of contact for deployment requests, and leading technical projects.

Candidates need part-business and part-technical skills: ability to represent technology in non-technical language, hands-on experience with various technologies, creating technical solutions, self-sufficient leadership, motivation to engage across the organization, and effective communication with senior leaders, IT management, and technical peers.

Work hours primarily align with the U.S. Eastern time zone and could include schedule variability depending on priorities, plus serving as the escalation point for the team’s on-call rotation.

The company is driven by passion for success, proud of delivering best-in-class payment technology, and seeks self-sufficient leaders who encourage innovative thinking, engage across the organization, and join a dynamic team.

A strong candidate is a self-sufficient leader with both business acumen to communicate tech in non-technical terms and hands-on technical expertise, who can mentor diverse team members, interface with senior leaders and technical peers, and drive patching strategies and projects.