Manager Workforce Management 1 - Supply Chain - Elizabethtown, PA at Nordstrom

Elizabethtown, Pennsylvania, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Supply ChainIndustries

Requirements

3+ years of people management experience (support team experience preferred)
Bachelor’s Degree in Supply Chain Management, Business Administration, Engineering or equivalent experience
Strong project management and time management skills
Excellent verbal communication and interpersonal skills
Proven analytical skills and proficiency in Microsoft Office and WMS/LMS/WFM systems (experience with Manhattan Active and Workday preferred)
Ability to influence cross-functional teams without direct authority

Responsibilities

Lead execution of productivity and workforce management programs across the Supply Chain network by aligning daily operations with program goals, auditing site processes for compliance, and delivering actionable insights to warehouse leadership through data analysis and reporting
Configure labor management systems and update workflows to reflect productivity measurement standards for new processes in partnership with Operations, Product, and Technology teams; then lead change management efforts by communicating system changes to Operations teams, supporting adoption, and ensuring alignment with updated productivity standards
Own daily schedule generation in Workday and partner with HR, Legal, and Operations to ensure system configurations support desired business outcomes
Drive strategic initiatives including network-wide adoption of Manhattan Active Labor Management (MALM), evaluation of predictive scheduling tools, and development of performance-based incentive programs that align individual contributions with operational goals
Recruit, select, and onboard top talent, motivate and develop teams, organize and encourage teamwork through collaboration and relationship building to ensure program objectives are met

Skills

Workforce Management

Labor Management

Manhattan Active Labor Management

MALM

Workday

Data Analysis

Productivity Analysis

Scheduling

Change Management

Supply Chain Operations

Reporting

Nordstrom

Retailer offering clothing and accessories

About Nordstrom

Nordstrom is a retail company that focuses on providing a wide range of clothing, shoes, and accessories for men, women, and children. The company operates department stores and an online platform where customers can shop for various brands and styles. Nordstrom emphasizes a strong customer service experience, encouraging employees to take initiative and develop their careers within the organization. Unlike many competitors, Nordstrom fosters a culture of leadership and personal growth among its staff, which contributes to a dedicated and motivated workforce. The company's goal is to create a positive shopping experience while also being committed to environmental sustainability and community support.

Seattle, WashingtonHeadquarters

N/AYear Founded

$16MTotal Funding

N/ACompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Risks

Increased competition from online retailers like Amazon may impact Nordstrom's market share.

Economic uncertainty could reduce consumer spending on luxury items, affecting sales.

Expansion into international markets exposes Nordstrom to geopolitical and currency risks.

Differentiation

Nordstrom emphasizes employee empowerment and career growth within the company.

The company is committed to environmental sustainability and community support.

Nordstrom's experiential retail approach includes pop-up shops and exclusive collaborations.

Upsides

Nordstrom Rack is expanding with new locations in West End and Lubbock by 2025.

The Nordy Club enhances customer savings and loyalty through exclusive benefits.

Strategic collaborations, like with DXL Big + Tall, expand Nordstrom's customer base.

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