Manager, Warehouse Tools Product

Position Overview

• Location Type: Not Specified
• Job Type: Full time
• Salary: Not Specified

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the Team

Our team supports eBay’s warehouse operations by building integrated and efficient tools for warehouse operators. We support eBay’s Authenticity Guarantee program which is a service that allows expert authenticators to physically inspect eligible items before they are shipped to buyers. We also support technology in fulfillment facilities that focus on trading cards and sports memorabilia across multiple companies including Goldin and TCGPlayer. In our fulfillment centers, we focus on delivering high quality technology that can support large-scale operations and high value items.

Job Description

The Authentication Tech team focuses on the end-to-end tech experience for our warehouse operators. The aim is to build scalable, operationally efficient, and innovative tools to empower our teams. Our primary stakeholders are business partners, warehouse operators, and technical partner teams at eBay. The tools built by this team will enable the business and future growth across eBay’s most important categories.

As a Manager on the Authenticity Technology team, you will lead a team of product managers responsible for both mobile and web platforms utilized in our warehouses. You will be responsible for delivering on the technology required to achieve the vision and business goals of our stakeholders. You will own and execute on the roadmap of projects and features for our warehouse operations tools.

Responsibilities

• Craft a Product Strategy & Vision: Own the vision and strategy of enhancements across a portfolio of products for our warehouse operators. Develop a data-driven approach to problem-solving for frontline operators that aligns with business goals.
• Lead a World-Class Product Team: Grow and empower a team of product managers that prioritizes their growth and skillsets.
• Drive Roadmap and Outcomes: Own and deliver a roadmap for the technology platforms used in our fulfillment centers that meets the needs of the business and operational stakeholders with an eye toward future capabilities and scale.
• Establish Support Processes for Warehouses: Ensure that the operators are heard by incorporating direct feedback into iterations of the tech and establishing systems that would allow for their reporting of bugs and issues for hundreds of global users.
• Break Down Barriers for the Team: Willing to dive “into the weeds” and work through key details with product managers, engineers, and designers in order to unblock and guide the team.

Qualifications

• 10+ years of experience in Pr