Manager, Underwriting

Position Overview

• Location Type: Remote
• Job Type: Full-Time

Forward Financing is a Boston-based financial technology company with an operational hub in the Dominican Republic, on a mission to unlock the capital that fuels small businesses across America. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is investing in its employees, technology, and customer experience – with long-term success in mind every step of the way.

As Manager, Underwriting, you will lead a team of high performing Underwriters as they review a large volume of small business applications for financing. Your primary focus will be to ensure your team is effectively and efficiently reviewing applications in accordance with our underwriting guidance, so we can reach our funding volume and profitability goals in our expected turnaround times. You will provide them with consistent, daily feedback on their underwriting approach and performance, continually pushing them to improve.

Responsibilities

• Lead, coach, and develop a team of underwriters to ensure high performance, professional growth, and alignment with business goals.
• Ensure your team of underwriters are working small business applications in accordance with our underwriting policies and guidelines.
• Work closely with underwriters on your team to address application-related concerns or issues, reviewing applications as needed, and helping them meet their operational KPIs.
• Report to underwriting leadership on team performance, and work with them on ways to enhance our department processes and guidelines, helping to drive department performance.

Why You Should Apply

• Driven team: Be a part of a high performing, result oriented team, contributing to the success of a fast growing organization.
• Mission driven company: Forward is a trusted source of fast, flexible funding for small businesses that have often been underserved by traditional financing options. When you join the team, you will help ensure all small businesses have access to the financial support they need to succeed.
• Flexibility is a top priority: Our employees are empowered to choose where they want to work (whether that’s from home, in the office, or a combination of both) with flexible hours.

Role Requirements

• Bachelor’s degree
• 5+ years of professional experience in underwriting (consumer, small business, commercial)
• 2+ years of experience leading and managing an underwriting team
• In-depth knowledge of underwriting principles, financial analysis, and regulatory requirements
• Experience leading and coaching a team and driving results
• Ability to effectively learn and process information in a fast-paced environment
• Strong problem solving skills and effective decision making ability (Even if you don’t check every box, but see yourself contributing, please apply.)

Forward Financing Core Values

• Drive the Mission: We believe in financial opportunity for underserved small businesses. We say “yes” when others say “no.”
• Keep It Real: We value direct communication, candid feedback, and authenticity. We are an open book.
• Act with Kindness: We create an environment where caring is cool and helping is the norm. We do the right thing.
• Shoot for Extraordinary: We are inspired by innovative thinking and continuous improvement. We never settle for yesterday’s best.

About Us

Forward Financing is a financial technology company based in Boston, Massachusetts with an operational hub in Santiago, Dominican Republic, on a mission to unlock the capital that fuels small businesses across America. Whether facing challenges accessing traditional financing or simply needing a convenient, flexible solution, Forward is committed to funding more of the millions of small businesses nationwide. Forward offers revenue-based financing – delivering an upfront sum of working capital in exchange for a set amount of the business’s future revenue. By simplifying the requirements, streamlining the process, and using advanced proprietary technology.