Manager, Underwriting at Pie Insurance

United States

Pie Insurance Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Insurance, InsurtechIndustries

Requirements

  • High school diploma/GED is required
  • Bachelor's Degree or equivalent experience with some college coursework is preferred
  • Minimum 6-years of commercial insurance experience is required
  • Minimum 2-years of experience leading a commercial insurance underwriting team or equivalent leadership experience is required
  • Intermediate communication (written and verbal) skills, to deliver more complex information effectively
  • Advanced problem solving skills, to be able to manage complex situations with multiple layers, and resolve to solution anticipating needs now and into the future
  • Advanced awareness of workflow, and project tradeoffs to make decisions

Responsibilities

  • Manage the team’s underwriting functions, including ensuring adherence to targeted service levels
  • Serve as a top level point of contact for UW questions and risk evaluations, requiring professional maturity, clear communication, and an owner attitude
  • Coordinate "load balancing" with other UW teams as necessary to meet SLAs
  • Be a sounding board for the UW’s as they manage the day-to-day functions of the team
  • Oversee regular and frequent training to UW teams and ensure that team leads update training and SOP materials; work with team leads to ensure the team is up to date on product appetite, pricing models, industry trends, etc
  • Be the primary operational representative to channel partners
  • Gather feedback from both internal teams and partners to improve conversion rate, operations, etc
  • Collaborate across departments to implement new processes, products or services specific to the partner channel
  • Provide reporting of data and benchmarking to Pie leadership
  • Research competitor offerings to maintain knowledge of industry trends
  • Implement business strategies to ensure the UW team meets and exceeds UW goals and OKRs
  • Support, mentor and coach as well as provide professional development for Team Leads; provide continuous feedback and opportunities for career development
  • Work in partnership with the People team and Team Leads on creating alignment in performance improvement and coaching plans
  • Identify hiring needs and be the hiring manager for recruiting high quality underwriters; partner with the Talent team to scale the UW team to align with company growth
  • Work through conflict management and team member needs with help and direction from the People team
  • Work collaboratively with the People Partner throughout the team member lifecycle, including, but not limited to hiring, onboarding, performance management, team member relations and offboarding
  • Monitor and manage underwriting book of business in line with company goals and OKRs
  • Provide input and development of national and regional underwriting business plans
  • Partner with Business Development Team leadership to drive retention and partner engagement

Skills

Underwriting
Team Management
Risk Evaluation
Process Improvement
Training
SOP Development
Service Level Agreements
Partner Management
Insurance Operations
Product Strategy

Pie Insurance

Provides workers' compensation insurance for small businesses

About Pie Insurance

Pie Insurance provides workers' compensation insurance specifically designed for small businesses. This type of insurance helps cover wage replacement and medical benefits for employees who are injured while working. The company utilizes data-driven technology to offer competitive pricing and ensure that clients receive quality coverage. The process for obtaining insurance quotes is quick and user-friendly, taking only three minutes, which is particularly beneficial for small business owners who may not have the time to deal with complicated insurance procedures. Pie Insurance operates in 38 states and Washington, D.C., with plans for further expansion. The company aims to deliver trusted and efficient insurance services, promising potential savings of up to 30% on workers' compensation insurance. Its unique approach lies in leveraging technology to simplify the insurance process, making it easier and more affordable for small businesses.

Washington, District of ColumbiaHeadquarters
2017Year Founded
$603.4MTotal Funding
SERIES_DCompany Stage
Fintech, Financial ServicesIndustries
201-500Employees

Benefits

Competitive cash compensation
Equity
Comprehensive health plans
Generous PTO, including paid sick leave
Future focused 401k match
Generous parental & caregiver leave

Risks

Recent layoffs of 14% of workforce indicate potential financial instability.
Deteriorating funding environment may limit expansion and technology investments.
Increased competition from insurtech companies could pressure Pie to maintain competitive pricing.

Differentiation

Pie Insurance offers A.M. A-rated insurance with a simple online experience.
The company uses data analytics to accurately assess risks and price policies.
Pie Insurance provides quick insurance quotes, taking just three minutes for small businesses.

Upsides

Integration with Ivans Download could enhance operational efficiency and customer service.
Appointment of Audra Foglietta as CFO may drive financial performance and efficiencies.
Partnership with Endeavor Insurance Group could expand market reach and distribution channels.

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