Manager, Third Party Management at Capital One

Toronto, Ontario, Canada

Capital One Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, BankingIndustries

Requirements

  • At least 5 years of experience in third party management within the financial industry to include process and risk management
  • At least 5 years experience working in a cross-functional environment, ensuring business and stakeholder expectations are effectively managed
  • Strong market knowledge within different sourcing and supplier management categories relevant to the credit card business to include deep negotiation, communication, contract and influencing skills with the ability to optimize on pricing structures
  • Strong organizational skills

Responsibilities

  • Serve as the Category Manager for third party management execution, accountable for supporting team members in building third party relationships, managing risks, negotiating contracts, and improving effectiveness
  • Ensure comprehensive oversight of all suppliers and services within assigned categories
  • Collaborate closely with cross-functional teams including enterprise, customer, legal to support business customer outcomes
  • Develop and implement strategic plans that align with business intent and market trends; leveraging broad market data, insights and competitor information to support informed decision making
  • Manage team deliverables to the established policies, standards, procedures, and processes related to third party management
  • Participate in key management forums and contribute to continuous improvement and/or best practices
  • Build strong relationships with both internal stakeholders and third parties to ensure that business objectives are met
  • Leverage industry knowledge and seasoned negotiation and influencing skills to support pricing and third-party service level commitments outcomes
  • Manage multiple priorities with various stakeholders with an acute appreciation for deadlines impacting speed to market for Capital One products or services
  • Be an effective change manager through the provision of clear plans and fulfillment activities
  • Develops plans or strategies to drive innovation with the objective of creating efficiency
  • Motivate and develop direct reports for maximum productivity and up-skilling

Skills

Key technologies and capabilities for this role

Third Party ManagementRisk ManagementVendor SourcingNegotiationGovernanceCategory ManagementRegulatory ComplianceStakeholder Management

Questions & Answers

Common questions about this position

What is the location for this Manager, Third Party Management role?

The position is based at 161 Bay Street (93021), Toronto, Ontario, Canada.

What salary or compensation does this role offer?

This information is not specified in the job description.

What key skills are required for the Manager, Third Party Management position?

The role requires deep expertise in third-party management, strong negotiation and influencing skills, market knowledge in various categories, and abilities in risk management, contract negotiation, and strategic planning.

What is the company culture like at Capital One Canada?

Capital One Canada focuses on changing banking for good, building relationships, customer-focused values, and creating digital solutions that simplify lives, while believing in customers, associates, and talent.

What makes a strong candidate for this role?

A strong candidate is a dynamic third-party management professional with passion for helping Canadians succeed with credit, deep category expertise, seasoned negotiation skills, and experience partnering with cross-functional teams to manage risks and drive business outcomes.

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

Land your dream remote job 3x faster with AI