Manager, Quality Assurance Compliance

The Manager, Quality Assurance Compliance will lead a team responsible for Quality Systems, Complaints, and Supplier Quality Management to ensure compliance with cGMP, Health Authority, and ISO standards. Responsibilities include facilitating the implementation of the Quality Strategy, supporting governance processes, and identifying opportunities for improved process efficiencies. The role involves advising on policy, conducting training sessions, managing quality systems, and ensuring associates adhere to Good Practice regulations through SOPs, accurate documentation, and training. The manager will also lead best-in-class quality practices for Distribution Centers, oversee the Business Continuity Plan, promote quality achievement, analyze data trending and productivity improvement projects, and monitor training compliance. Additionally, they will develop work instructions, maintain procedures, create training programs, enhance ways of working across multiple sites, oversee the review/approval of validation and engineering documentation, manage customer complaint handling, act as the primary point of contact for audits, coordinate documentation and interviews for auditors, support inventory requirements by ensuring timely lot disposition, and ensure compliance with Health, Safety, and Environmental standards.