Manager, Platform Operations & Data at GetScale

Austin, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, SaaSIndustries

Requirements

4-6 years of experience in analytics on a fast-paced data, product, or business operations team
Excels in dynamic environments, adept at managing shifting priorities and diverse challenges
Experience navigating complex stakeholder landscapes effectively
Background in operational focus areas such as contact centers, customer/supply acquisition, or delivery marketplaces
Demonstrated ability to prioritize efficiently amidst competing demands, formulating scalable and precise solutions
Exceptional communication skills for effective collaboration across teams and with partners
Known for independence, with the capacity to identify priorities and pursue them with minimal guidance
Advanced SQL skills

Responsibilities

Act as a pivotal expert in achieving platform objectives that align with partner results, working in close partnership with business and technical leadership to reach significant milestones
Leverage AI tools to rapidly prototype solutions, automate complex workflows, and extend the capabilities of the platform beyond traditional configuration
Navigate with vision and autonomy, identifying enhancements to the platform and processes through comprehensive analysis; design and manage experiments, transitioning from concept to impactful outcomes with minimal supervision
Advocate for stakeholder needs, spearheading the launch of new features and pilot initiatives, organizing training sessions, and leading the development of testing protocols to meet business requirements
Shape and refine the platform's roadmap, engaging with a diverse group of stakeholders to introduce and expand new functionalities, improving the operational framework
Drive business performance by managing the platform throughout its entire lifecycle from ideation, to configuration, and maintenance
Work directly with stakeholders in Product, Engineering, and Business Operations to pioneer initiatives, launch new features, perform detailed analyses, and contribute to the strategic direction of GetScale's internal platform

Skills

Key technologies and capabilities for this role

PythonLLMsData AnalysisWorkflow AutomationPlatform OperationsSQLAI Tools

Questions & Answers

Common questions about this position

What is the salary or compensation for the Manager, Platform Operations & Data role?

This information is not specified in the job description.

Is this position remote or does it require office work?

This information is not specified in the job description.

What skills are required for the Manager, Platform Operations & Data role?

Key skills include leveraging AI tools to prototype solutions and automate workflows, using LLMs to write Python scripts without a CS degree, performing detailed analyses, designing experiments, and working autonomously across technologies.

What is the company culture like at GetScale?

The Platform Ops & Data team consists of analytical, execution-focused operators excited about running the platform, improving systems, providing analysis, and solving hard problems using AI tools to build rather than just configure.

What makes a strong candidate for this role?

Strong candidates are energized by using AI and LLMs for building Python scripts and automating workflows without a CS degree, thrive with autonomy in navigating enhancements through analysis, and excel at stakeholder collaboration to launch features and shape platform roadmaps.

GetScale

Lead generation and conversion optimization services

About GetScale

GetScale assists rapidly growing companies in improving their customer acquisition and retention through lead generation and conversion optimization. They provide end-to-end services that help businesses find potential customers, convert leads, and retain them, using advanced data analytics and proprietary technology. What makes GetScale different is their performance-based pricing model, where clients only pay for actual conversions, ensuring cost-effectiveness and predictable acquisition costs. Their goal is to enable businesses to focus on their core products while GetScale drives customer acquisition and revenue growth.

Austin, TexasHeadquarters

2018Year Founded

VENTURE_UNKNOWNCompany Stage

Data & Analytics, ConsultingIndustries

51-200Employees

Benefits

Health Insurance

401(k) Retirement Plan

Unlimited Paid Time Off

Professional Development Budget

Paid Vacation

Paid Holidays

Flexible Work Hours

Risks

Emerging competitors use AI tools to offer more personalized services than GetScale.

Data privacy regulations like CPRA may require adjustments in GetScale's analytics processes.

Economic uncertainties could reduce spending on external lead generation services.

Differentiation

GetScale offers a performance-based pricing model, charging only for incremental conversions.

The company provides end-to-end lead generation and conversion services across diverse industries.

GetScale's funnel consulting offers real-time feedback to streamline sales and recruiting processes.

Upsides

Increased demand for AI-driven lead generation tools enhances GetScale's service efficiency.

The rise of personalized marketing aligns with GetScale's focus on tailored customer engagement.

Growing remote work trends boost demand for GetScale's digital recruitment solutions.

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