Manager, Integration Services

United States

Apply with AI Apply

$210,000 – $220,000Compensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Public Safety, SaaSIndustries

Requirements

The ideal candidate will have over 5 years of experience in SaaS, networking, or systems integration, with at least 2 years in a management or team lead capacity. Technical fluency in networking, SaaS, and cloud/on-prem integration, including knowledge of firewalls, port forwarding, routing, and TCP/UDP protocols, is essential. Demonstrated success in project management or operations management within a technical services team, including forecasting, is also required.

Responsibilities

The Manager, Integration Services will lead, mentor, and develop a team of Integration Managers responsible for customer integrations, overseeing project prioritization, resource allocation, and capacity planning. This role involves setting standards for technical and customer-facing excellence, acting as an escalation point for complex integration challenges, and owning their resolution. Responsibilities also include building analytics and reporting frameworks to track key performance metrics, partnering cross-functionally with other departments to drive alignment and process improvement, and fostering a collaborative team culture while identifying hiring needs.

Skills

Technical Management

People Leadership

Operational Excellence

Integration Management

Customer Obsession

Team Scaling

Flock Safety

License plate reader cameras for crime prevention

About Flock Safety

Flock Safety provides a system aimed at enhancing public safety through crime prevention while ensuring privacy and reducing bias. The main product is a network of license plate reader cameras that capture essential vehicle information, which helps in solving crimes. These cameras utilize machine learning technology to ensure that the data collected is objective and ethically used. Flock Safety serves a variety of clients, including neighborhoods, businesses, and law enforcement agencies in over 1,000 cities. The company operates on a subscription model, where clients pay for the installation, maintenance, and access to data and analytics. This approach not only generates a steady revenue stream but also allows clients to benefit from ongoing updates and support. Flock Safety's goal is to create safer communities by providing effective crime prevention tools that respect individual privacy and foster trust between the public and law enforcement.

Atlanta, GeorgiaHeadquarters

2017Year Founded

$372.2MTotal Funding

SERIES_ECompany Stage

Government & Public Sector, Enterprise Software, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Unlimited PTO

12 paid holidays

Fully-paid health benefits

16 weeks of parental leave

Work from home allowance

Learning & development stipend

Home office stipend

Risks

Privacy concerns may lead to legal challenges affecting ALPR technology operations.

Integration of drone technology may increase operational costs and financial strain.

Economic downturns could reduce client spending on subscription-based services.

Differentiation

Flock Safety integrates ALPR cameras with AI for unbiased crime-solving data.

The company offers a full-service, maintenance-free technology solution for public safety.

Flock Safety's platform combines community power to enhance safety across cities and businesses.

Upsides

Acquisition of Aerodome enhances drone technology for public safety solutions.

Partnership with MS2 expands AI Traffic Analytics capabilities for state agencies.

Solar-Powered Condor video solutions increase market penetration in infrastructure-lacking areas.

Land your dream remote job 3x faster with AI

Try Jobo Free