Manager, HR Risk Manager at Capital One

Mexico City, Mexico City, Mexico

Capital One Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Banking, Human ResourcesIndustries

Requirements

  • Passion for shaping overall people strategy and strategic HR partnership
  • Experience in HR risk management, controls, and compliance
  • Knowledge of Enterprise Risk Management (ERM) standards
  • Familiarity with local labor and privacy regulations in Mexico and international operations
  • Ability to work in a business-casual, collaborative environment

Responsibilities

  • Implement and maintain the HR Risk Management Framework for Mexico and international HR operations, ensuring alignment with ERM and Compliance standards
  • Conduct and document risk assessments for new or changing HR intents (e.g., process changes, regulatory updates, or vendor implementations)
  • Maintain accurate risk aggregation and reporting, partnering with global HR Risk teams
  • Lead and coordinate the issue and event management process for HR Mexico, ensuring timely identification, escalation, remediation, and closure
  • Partner with Risk functions, Compliance, and Legal to ensure regulatory applicability and adherence
  • Design, document, and execute HR controls in accordance with ERM standards and local requirements
  • Support internal and external audits and exams, ensuring accurate control evidence and documentation
  • Evaluate control effectiveness and coordinate remediation plans for gaps or findings
  • Assess impact of regulatory changes and translate into HR operational requirements and control enhancements
  • Lead and document business process mapping for HR activities, identifying risks, dependencies, and control points
  • Collaborate with HR functional leaders to standardize, efficient, and compliant processes
  • Support change management for HR transformation, new country expansion, or regulatory shifts
  • Maintain accurate program documentation, including process maps, SOPs, and Risk & Control Matrices (RCMs)
  • Serve as HR Risk point of contact for Mexico HR leadership and liaison with Global HR Risk, Legal, Compliance, and ORM teams
  • Partner with HR stakeholders to strengthen risk management awareness, control testing, and documentation
  • Contribute to HR Risk reporting and participation in global forums and initiatives

Skills

Key technologies and capabilities for this role

HR Risk ManagementRisk AssessmentEnterprise Risk Management (ERM)ComplianceGovernanceRegulatory ComplianceRisk ReportingControl FrameworkHR ProcessesPrivacy RegulationsLabor Regulations

Questions & Answers

Common questions about this position

What is the work location for this HR Risk Manager position?

The position is based at WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico.

What is the salary or compensation for this role?

This information is not specified in the job description.

What are the key responsibilities of the HR Risk Manager?

Key responsibilities include implementing the HR Risk Management Framework, conducting risk assessments, maintaining risk reporting, leading issue management, designing HR controls, supporting audits, and driving process improvements.

What is the company culture like at Capital One for this role?

Capital One offers a business-casual, collaborative environment where contributions are recognized, successes are elevated, and effort is rewarded, with a focus on strategic HR partnership.

What kind of experience makes a strong candidate for this position?

Strong candidates will have experience in HR risk management, regulatory compliance, risk assessments, control design, and partnering with Legal, Compliance, and Risk functions, particularly in international operations.

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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