Bachelor's degree and 8 years of relevant experience as a Product Manager or similar roles
Experience in driving automation and improved experience outcomes for enterprise business processes
Preferred Qualifications
Previous experience in product management of process automation solutions
Technical competencies to partner with Ecolab Digital to design and deploy technology solutions with emerging and legacy technologies
Previous business analysis experience
Project management skills
Experience in software development lifecycle and agile methodologies
Responsibilities
Design end-to-end value stream visions aligning technology, process, and people that will achieve best-in-class outcomes for customers, associates, and business partners
Partner with GBS+ leadership (capability leadership, site leadership, continuous improvement, and value management office) to identify and prioritize process orchestration and agentic AI solutions. Develop highly integrated portfolio initiative roadmaps
Deliver Process Orchestration and Agentic AI product solutions through all phases of lifecycle including ideation, scoping, RFP/SOW design, requirement definition, solution design, deployment, business adoption, and value realization. Serve as business deployment leader for Agentic AI solution development initiatives in close partnership with leaders from business capability and process delivery teams, Ecolab Digital, and/or external partners. Develop deployment methodology and standards for scalable expansion of Agentic AI solutions
Partner with capability leaders and GBS+ Business Adoption team to ensure smooth associate- and customer-centric adoption of new technologies, processes, and AI-enabled ways of working. This includes process design, training, business readiness, change adoption, operational model, and AI optimization activities
In partnership with AI Optimization and Operations team, establish metrics and key performance indicators (KPIs) to measure the success and impact of agentic AI solutions. Drive systematic monitoring and continuous improvement, associate development and training, etc. to ensure continuous improvement in process execution and achievement of value case
Monitor external emerging trends in AI technology and digital operational activation, engage stakeholders in trends and best practices. Coach broader organization on skill development through rapid change
Build strategic roadmaps for automation solutions leveraging Process Orchestration and Agentic AI technologies
Deliver experience- and outcome-based solutions which transform end-to-end enterprise processes
Lead all stages of product lifecycle management including ideation, design, deployment, adoption, and value realization
Interact with a variety of stakeholders including business capability leaders, Ecolab Digital (including enterprise architecture, data, engineering, user experience, and AI teams), and external customers and business partners