Manager, Data Operations at Universal Music Group

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Music, EntertainmentIndustries

Requirements

3-6 years of experience in data operations, analytics engineering, or similar
Advanced proficiency in SQL and strong understanding of data modeling principles
Experience maintaining or optimizing large-scale datasets and dashboards (BigQuery, Snowflake, or similar)
Familiarity with ETL tools, APIs, and workflow orchestration (e.g., Airflow, dbt, or similar)
Strong analytical mindset
Detail-oriented, curious, and passionate about using data to shape the future of music
Experience with web development is a plus, especially for enhancing visualization and dashboard capabilities

Responsibilities

Manage and optimize back-end data infrastructure that supports the team’s analytics frameworks and dashboards
Maintain large-scale datasets and ensure data accuracy, consistency, and performance across global analytics initiatives
Investigate and resolve data anomalies and pipeline issues efficiently and systematically
Build and maintain foundational datasets for fan segmentation, marketing insights, and campaign analytics
Interface with third-party partners to evaluate, integrate, and manage external data tools, APIs, and automation solutions
Identify and test new data sources and technologies, assessing their potential business impact and integration feasibility
Oversee the integrity, scalability, and efficiency of the data systems powering the team’s various workflows
Manage core data infrastructure that supports analytics, reporting, and fan intelligence initiatives, ensuring teams worldwide have reliable and actionable data to drive strategic decisions

Skills

Key technologies and capabilities for this role

Data OperationsData AnalysisArtist InsightsStreaming DataConsumer Survey DataBrand AnalysisCampaign Strategy

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment position.

Where is this role based, and is remote work possible?

This role is based in NY and will require close integration with the data teams in NY and London. Remote work options are not specified.

What are the key skills needed for the Manager, Data Operations role?

The role requires being detail-oriented, curious, and passionate about using data, with skills in managing and optimizing back-end data infrastructure, maintaining large-scale datasets, and ensuring data accuracy, consistency, and performance.

What is the team structure for this position?

Global Insights is a 15+ person team with presence in London, NY, and LA. The candidate will report directly to the Director, Artist Insights & Strategy.

What makes a strong candidate for this role?

A strong candidate is detail-oriented, curious, and passionate about using data to shape the future of music, with experience managing data infrastructure for analytics and ensuring data reliability.

Universal Music Group

Global music recording, publishing, and distribution

About Universal Music Group

Universal Music Group (UMG) operates as a major player in the global music industry, engaging in recording, publishing, and distribution across over 60 countries. The company works with a wide range of clients, from famous artists like Elton John and Taylor Swift to new and independent musicians. UMG's operations include selling physical and digital music, streaming services, licensing music for various media, and organizing live performances. The company signs artists to contracts, produces their music, and manages their publishing rights, while also offering marketing and promotional services to help artists expand their reach. UMG generates revenue through multiple channels, including music sales, streaming subscriptions, licensing fees, live performances, and merchandise. This diverse approach allows UMG to maintain its leadership position in the music market by providing comprehensive support to artists and capitalizing on various revenue opportunities.

Santa Monica, CaliforniaHeadquarters

1934Year Founded

$3,890.9MTotal Funding

IPOCompany Stage

Consumer Goods, EntertainmentIndustries

10,001+Employees

Benefits

Competitive Salary

401k

Flexible PTO

Medical, dental, visiion insurance

Student Loan Repayment Assistance & Tuition Reimbursement

Well-Being Allowance

Risks

Legal battle with Drake over 'pay-for-play' could harm UMG's reputation.

Downtown Music acquisition may face regulatory scrutiny, delaying expansion plans.

AI partnership with Amazon may not fully address evolving AI content challenges.

Differentiation

UMG leads the music industry with a diverse global presence in 60+ countries.

UMG's artist-centric streaming model enhances engagement and revenue for musicians.

UMG's strategic partnerships, like with Amazon, bolster innovation and content protection.

Upsides

UMG's acquisition of Downtown Music boosts its independent music sector presence.

Partnership with KLAY Vision positions UMG as a leader in AI-driven music innovation.

Collaboration with WPP enhances UMG's marketing capabilities and global reach.

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