Manager, Cybersecurity & Operations at OpenGov

Boston, Massachusetts, United States

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$170,000 – $190,000Compensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Public Sector, GovernmentIndustries

Requirements

5+ years of experience in cybersecurity with 1–3 years in a leadership/management role
Proven success leading Security Operations and Cybersecurity Infrastructure teams
Strong hands-on experience with firewalls, IDS/IPS, EDR/XDR, IAM, cloud security (AWS/Azure/GCP), and email protection platforms
Deep understanding of SIEM/SOAR platforms, threat hunting, and log analysis
Familiarity with frameworks: NIST 800 Series, NIST CSF, SOC 2, GovRAMP, FedRAMP, CIS Controls/Baselines, ISO 27001
Experience with network segmentation, vulnerability management, and automation/scripting (Python, PowerShell, Bash) is highly desirable
Excellent communication and leadership skills, able to present technical topics to executives and collaborate across departments

Responsibilities

Lead and mentor the SecOps and Cybersecurity Infrastructure teams to ensure unified protection across the environment
Define the roadmap for OpenGov’s security infrastructure aligned with GovRAMP and NIST
Establish KPIs and operational metrics for detection, response, infrastructure resilience, and uptime of security controls
Report on threat posture and infrastructure maturity to executives and key stakeholders
Oversee threat detection, threat hunting, incident response, and log analysis for all environments
Drive optimization of SIEM/SOAR platforms and their playbooks for effective alerting, triage, and response
Act as the escalation point for major security incidents and coordinate cross-functional response efforts
Lead continuous improvement of runbooks, playbooks, and MTTD/MTTR metrics
Own the strategy and day-to-day management of network and endpoint security technologies including: Firewalls / IDS / IPS / WAF, Endpoint Detection & Response (EDR/XDR), Identity & Access Management (IAM/MFA/SSO), Cloud Security Posture Management (CSPM), Email Security & Anti-phishing Tools, Vulnerability Management and Patch Orchestration
Partner with IT, Cloud Engineering, and Product teams to ensure secure network segmentation, hardened configurations, and reliable logging pipelines to the SIEM
Oversee lifecycle management, performance, and availability of all security appliances and tools
Drive automation and integration of security controls to reduce operational overhead

Skills

Threat Detection

Threat Hunting

Incident Response

Firewalls

Endpoint Security

Identity and Access Management

Email Security

Cloud Security

GovRAMP

NIST

OpenGov

Cloud-based software for government organizations

About OpenGov

OpenGov provides cloud-based software solutions tailored for the public sector, focusing on strategic budgeting, planning, permitting, licensing, and code enforcement. Their products help government organizations transition from paper-based processes to digital workflows, significantly reducing the time and resources needed for tasks like budget creation, which can be completed in half the usual time. OpenGov stands out from competitors by leveraging extensive experience in the public sector to address specific challenges faced by local governments, such as outdated systems and the need for transparency. The company's goal is to empower government leaders with better data analysis tools to enhance decision-making and improve engagement with constituents.

Redwood City, CaliforniaHeadquarters

2012Year Founded

$221.8MTotal Funding

ACQUISITIONCompany Stage

Data & Analytics, Government & Public SectorIndustries

501-1,000Employees

Benefits

Competitive Salary

Work from Anywhere

Unlimited Vacation

Mission-Driven Colleagues

World-Class Healthcare

Professional Development

Family Matters

Amazing Customers

Risks

Increased competition from other SaaS providers targeting the public sector.

Integration challenges from iGovServices acquisition may disrupt existing services.

Reliance on cloud solutions makes OpenGov vulnerable to service outages.

Differentiation

OpenGov specializes in cloud-based solutions tailored for the public sector.

The company offers strategic budgeting, permitting, and licensing software for governments.

OpenGov's software reportedly halves the time needed for budget creation.

Upsides

Growing demand for cloud solutions as governments modernize outdated systems.

Acquisition of iGovServices expands OpenGov's offerings into tax and revenue management.

Rising adoption of electronic bidding systems enhances OpenGov's procurement solutions.

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