Manager, Communications at Visa

Atlanta, Georgia, United States

Visa Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Payments, Financial Technology, TechnologyIndustries

Requirements

  • 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD)
  • Preferred: 6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
  • Bachelor’s degree in English, communications, public relations, journalism, marketing, or related discipline
  • Passionate about effective and creative employee communications that inform and engage diverse employee groups, enhance their sense of ‘common purpose’ and enable impact
  • Blend strategic thought and tactical delivery, creating and delivering communication plans and activities that achieve clear and measurable outcomes
  • Build effective relationships and strong rapport with a wide range of colleagues, including leaders

Responsibilities

  • Lead communications plans and programs for Visa’s culture and transformation initiatives, including Visa’s Leadership Principles, the company’s Employee Engagement Survey results, and large-scale change management programs
  • Develop comprehensive communications plans that outline key objectives, target audiences, strategic approach and success measures, and present to senior communications leadership
  • Write and distribute content, including digital and social copy, intranet articles, emails to leaders and all employees, talking points, speaker scripts, video scripts, event invitations, and presentation slides
  • Partner with the Internal Digital Platforms team and external agency teams to plan, project manage and execute creative digital employee campaigns across key internal channels
  • Support communications and logistics for internal events, including the CEO’s quarterly Town Halls, annual leadership meetings, and other marquee events
  • Project manage communications initiatives including scheduling meetings, setting agendas, developing slides, managing stakeholder reviews and approvals, aligning on cross-functional roles and responsibilities, and creating workback plans to meet deliverable timelines
  • Host strategy meetings with client and partner teams to build consensus, make decisions and drive cross-functional alignment
  • Report and track metrics to ensure success is measured against goals
  • Maintain an archive of communications materials and historical information

Skills

Internal Communications
Communications Planning
Content Writing
Multi-channel Campaigns
Change Management
Employee Engagement
Digital Copywriting
Social Media
Intranet Management
Video Scripting
Event Communications
Leadership Communications

Visa

Global digital payment network provider

About Visa

Visa operates a global digital payment network that facilitates electronic payments for millions of people daily. The company connects consumers, businesses, financial institutions, and governments, allowing them to make transactions using Visa cards. Each time a card is used, Visa earns money through transaction, service, and data processing fees. Unlike many competitors, Visa focuses on expanding access to financial services for underserved communities and supporting local economies. The company's goal is to promote financial inclusivity and drive sustainable commerce, ensuring that more people can participate in the global economy.

San Francisco, CaliforniaHeadquarters
1958Year Founded
$55.8MTotal Funding
ANGEL_INDIVIDUALCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Health Insurance.
Life Insurance.
Dental Insurance.
Disability Insurance.
Accidental Death & Dismemberment Insurance.

Risks

CBDCs could reduce reliance on Visa's payment network.
'Buy Now, Pay Later' services may decrease traditional credit card transactions.
Fintech startups offering zero-fee transactions could pressure Visa's revenue model.

Differentiation

Visa operates a global digital payment network connecting millions daily.
The company focuses on financial inclusivity and sustainability in its operations.
Visa collaborates with central banks on Central Bank Digital Currencies (CBDCs).

Upsides

Visa's partnership with fintechs enhances cross-border payment solutions.
Adoption of blockchain technology could revolutionize digital payments.
AI-driven fraud detection systems are reducing fraudulent activities.

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