Manager Clin Ops Management at Thermo Fisher Scientific

Madrid, Community of Madrid, Spain

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Pharmaceuticals, Biotechnology, Clinical ResearchIndustries

Requirements

Must be able to work hybrid/flex from Madrid/Barcelona offices

Responsibilities

Manages, selects, trains, resources, coaches, and performance manages staff (e.g., CAS, CS, CRAs, CTCs, ACRAs, and other clinical operations staff)
Focuses on end results using metrics and key performance indicators to manage performance
Leads or contributes to initiatives that enhance department performance or lead to process improvement across the company
Collaborates with clinical operations senior management and executive staff on strategic planning and business development
Acts as point-of-escalation for performance concerns and training needs to ensure adherence to SOPs and WPDs
Works with leadership team for resourcing needs
Leads staff, providing coaching, mentorship, and work direction
Conducts regular performance appraisals and career discussions with staff; facilitates employee career development
Interviews, recruits, and selects staff
Leads induction/orientation programs for new employees
Ensures staff CVs, training records, position profiles, and experience profiles are complete and up-to-date
Ensures timeliness and accuracy of timesheets and expense reports
Supports allocation activities per local resourcing process
Supports project leads/functional leads to optimize project operations and raises issues impacting deliverables
Delivers training on WPDs, SOPs, local requirements, and other clinical operations subjects
Identifies training gaps and ensures training requirements are met; may contribute to training program development
Assures adherence to good ethical and regulatory standards
Alerts management to quality issues, requests QA audits, and facilitates client/internal quality assurance audits
Uses systems (e.g., Activate, CTMS, Preclarus, Clarity) to evaluate employee/project metrics, KPIs, and status
Evaluates staff work, including conducting PAVs (remote or on-site) to assess monitoring skills and project conduction
Participates in process improvement/development initiatives
Ensures understanding and facilitation of risk-based monitoring approach
Provides input into bids and contributes to new business procurement

Skills

Key technologies and capabilities for this role

Clinical OperationsStaff ManagementPerformance ManagementTrainingCoachingKPIsProcess ImprovementStrategic PlanningBusiness DevelopmentClinical TrialsCRA ManagementStudy StartupMonitoringStudy Closeout

Questions & Answers

Common questions about this position

What is the work arrangement for this position?

The role is based in Madrid or Barcelona with a hybrid/flex work arrangement.

What salary or compensation is offered for this role?

This information is not specified in the job description.

What are the key responsibilities of this manager role?

The role involves managing, selecting, training, resourcing, coaching, and performance management of clinical operations staff such as CAS, CS, CRAs, CTCs, ACRAs, using metrics and KPIs, while collaborating on strategic planning and process improvements.

What does a typical day look like in this position?

A typical day includes leading staff with coaching and mentorship, conducting performance appraisals and career discussions, recruiting staff, leading induction programs, ensuring up-to-date records, supporting resourcing and project activities, and delivering training on SOPs and WPDs.

What makes a strong candidate for this manager position?

Strong candidates have leadership experience in clinical operations, skills in staff management, coaching, performance evaluation, recruitment, training delivery on SOPs/WPDs, and the ability to collaborate on strategic planning and resourcing.

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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