Manager, Business Operations

About the Opportunity

We are looking for a Manager, Business Operations to help us grow from 5M to 50M users in the next few years. This key role will be instrumental in championing data-driven decisions across the company, with a focus on the core insurance product. Your success in this role will be crucial in propelling Jerry towards becoming a $5B business by 2030.

About Jerry.ai

Jerry is building the first AllCar™ super app to help people optimize all aspects of owning a car – insurance, buy/sell, registration, loans, safety, repairs, parking, etc – a $2T market in the U.S. We started with insurance in 2019, and since then we’ve launched loan refinancing, real-time driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot and voicebot. We have amassed over 5M customers, raised $240M in funding, scaled our revenue 40X and our team to 250 across 7 countries.

Jerry.ai is America’s first and only super app to radically simplify car ownership. We are redefining how people manage owning a car, one of their most expensive and time-consuming assets. Backed by artificial intelligence and machine learning, Jerry.ai simplifies and automates owning and maintaining a car while providing personalized services for all car owners' needs. We spend every day innovating and improving our AI-powered app to provide the best possible experience for our customers. From car insurance and financing to maintenance and safety, Jerry.ai does it all. We are the #1 rated and most downloaded app in our category with a 4.7 star rating in the App Store. We have more than 5 million customers — and we’re just getting started. Jerry.ai was founded in 2017.

Why Us?

• Join a pre-IPO startup with capital, traction and runway ($240M funded | 60X revenue growth in 5 years | $2T market size)
• Partner with our VP of BizOps & Analytics, Armando La Rocca (ex-BCG, Better)
• Disrupt a massive market and take us to a $10B business in the next few years
• Be immersed in a talent-dense environment and greatly accelerate your career growth

How You Will Make an Impact

• Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth
• Partner with product, marketing and business development teams to integrate customer performance insights into user and partner acquisition strategies
• Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies
• Identify opportunities to automate manual processes and optimize operational efficiency

Preferred Experience

• Bachelor’s degree in a quantitatively or intellectually rigorous discipline
• A few years of consulting experience (MBB preferred)
• Prior experience with customer acquisition or performance marketing
• High level of comfort with SQL and Python (or similar ML programming language)

Who You Are

• You have a framework for problem solving and live by first principles
• Comfortable communicating with audiences varying from front-line employees to the company’s C-suite
• You set a very high bar for yourself and for your team, and you are constantly pushing that bar higher in the pursuit of excellence

Job Details

• Location Type: Remote
• Employment Type: FullTime

Equal Opportunity Employer

Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at recruiting@jerry.ai.

While we appreciate your interest and application, only applicants under consideration will be contacted.