Manager, Business Operations

Position Overview

• Location Type: Remote
• Job Type: Full-Time
• Salary: Not specified

Jerry.ai is seeking a Manager, Business Operations to support growth from 5M to 50M users. This role will focus on driving data-driven decisions, optimizing growth channels (partnerships, marketing, automation), and leveraging machine learning for in-depth analysis. The position reports directly to the VP of BizOps/Analytics and is critical to Jerry's goal of becoming a $5B business by 2030.

Jerry is building the first AllCar™ super app to simplify car ownership, covering insurance, buying/selling, registration, loans, safety, repairs, and parking within a $2T U.S. market. Since 2019, Jerry has expanded its offerings to include loan refinancing, real-time driving insights, a repair marketplace, car diagnostics, and a GenAI-powered chatbot/voicebot. The company has over 5 million customers, has raised $240M, achieved 40X revenue growth, and has a team of 250 across 7 countries.

Requirements

• Bachelor’s degree in a quantitatively or intellectually rigorous discipline
• Several years of consulting experience (MBB preferred)
• Prior experience with customer acquisition or performance marketing
• High level of comfort with SQL and Python (or similar ML programming language)
• A strong framework for problem-solving and a first-principles approach
• Ability to communicate effectively with diverse audiences, from front-line employees to C-suite executives
• A commitment to excellence and a drive to continuously improve

Responsibilities

• Define, understand, and test levers to drive profitable and scalable user acquisition and partnership growth.
• Partner with marketing, product, and business development teams to integrate customer performance insights into user and partner acquisition strategies.
• Lead the design, execution, and analysis of A/B experiments on new and existing features, extracting key insights to inform product and business strategies.
• Identify opportunities to automate manual processes and optimize operational efficiency.

Company Information

Jerry.ai is America’s first and only super app designed to simplify car ownership. Leveraging artificial intelligence and machine learning, Jerry.ai streamlines and automates car ownership and maintenance, offering personalized services for all car owners' needs. The company is dedicated to innovating and improving its AI-powered app to provide the best possible customer experience.

Jerry.ai is an Equal Employment Opportunity employer, prohibiting discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other protected characteristics. Jerry.ai is committed to providing reasonable accommodations for individuals with disabilities in its job application process. For assistance or accommodation, please contact recruiting@jerry.ai.