Manager 2, Small & Medium Business Direct Sales - Outside Sales at Comcast

Pittsburgh, Pennsylvania, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Media, TechnologyIndustries

Requirements

Maintains expertise on Company's products/services
Excellent written and oral communication skills
Excellent interpersonal skills
Excellent planning and organizing skills
Ability to exercise independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance
Ability to work nights and weekends, variable schedule(s) and overtime as necessary
Understand Operating Principles and make them guidelines for work
Own the customer experience by putting customers first and providing seamless digital options
Be enthusiastic learners, users and advocates of company products/services

Responsibilities

Effectively manage and monitor sales of integrated communication structure to small-to-medium business customers to maximize revenues and meet corporate objectives
Assure optimal sales team staffing and training readiness of sales professionals
Develop financial and operational objectives and ensure operational plans align with business objectives
Contribute to functional strategy development
Support and ensure sales results in direct sales channels by deploying sales programs, identifying best practices and process improvements
Ensure competence and continuity of qualified small-to-medium business Account Executives through selection, training, development, appraisal and motivation
Develop, plan and coordinate sales promotions and incentives to meet business goals
Ensure team and individual achievement of sales, quality goals and standards
Monitor employee performance, counsel and advise employees, address personnel/performance issues per Company Policy
Prepare, analyze and maintain records of sales and performance activities; ensure accurate forecasts of revenue and unit metrics
Design, implement and manage territory team structure; coordinate with internal teams for effectiveness and efficiency
Develop and implement best practices contributing to improved performance by leading by example and modeling Company Credo, Touchstones and Promise
Coach, develop, appraise and motivate sales representatives to achieve/exceed objectives
Educate sales professionals in sales planning tactics and ensure compliance with training requirements
Perform other duties as assigned

Skills

Key technologies and capabilities for this role

Sales ManagementTeam LeadershipSales TrainingAccount ManagementSales PromotionsBusiness DevelopmentPerformance ManagementCustomer AcquisitionRevenue GrowthProcess Improvement

Questions & Answers

Common questions about this position

What is the salary or compensation for this Manager 2 position?

This information is not specified in the job description.

Is this role remote or does it require office presence?

This information is not specified in the job description.

What key skills are required for this sales manager role?

The role requires excellent written and oral communication skills, interpersonal skills, and planning and organizing skills, along with expertise in managing sales teams and analyzing performance data.

What is the company culture like at Comcast?

Comcast emphasizes passion for teamwork, innovation to revolutionize industries, and leading the future in media and technology, with a fast-paced environment driven by remarkable people.

What makes a strong candidate for this sales manager position?

Strong candidates will have experience in sales management, team staffing and training, performance monitoring, data analysis for forecasting, and leading by example to implement best practices.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters

1963Year Founded

$42.3MTotal Funding

IPOCompany Stage

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Parental Leave

Tuition Reimbursement

Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.

5G technology enables new competitors in the broadband market, threatening Comcast's market share.

Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.

Comcast's digital equity grants highlight its commitment to corporate social responsibility.

Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.

Transform Wealth LLC's investment indicates confidence in Comcast's financial health.

Comcast's expansion efforts could lead to increased customer satisfaction and retention.

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