Managed Services Storage Engineer at Hewlett Packard Enterprise

Bengaluru, Karnataka, India

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

IT Services, TechnologyIndustries

Requirements

Bachelor’s in Engineering (or equivalent) + 6–7 years in storage administration
Strong knowledge of Object, File, and Block storage
Expertise in SAN/NAS technologies (Ethernet/iSCSI, FC, FCoE)
Hands-on with HPE storage (Alletra 6000, Alletra MP, Nimble, 3PAR, Primera, MSA)
Firmware and management experience on storage & servers
Linux OS (RHEL/SUSE) install, configure, administer, troubleshoot
Performance/capacity/security audit analysis and troubleshooting HW/OS issues
Certifications (Good to Have): SAN/Storage, Linux, VMware VCP, Microsoft, ITIL
Tools Knowledge: ServiceNow familiarity
Workstyle: Flexible for 24x7 rotational shifts and weekends
Strong written and verbal communication (mandatory)
Customer-centric mindset, empathy, and negotiation skills
Self-starter attitude, problem-solving orientation, and innovation mindset
Ability to collaborate across technology teams and handle high-pressure situations diplomatically
Achievement orientation with focus on SLA, metrics, and customer satisfaction
Additional Skills: Accountability, Action Planning, Active Learning, Active Listening, Bias, Business Growth, Business Plan

Responsibilities

Operate, administer, and consult on storage infrastructure and Linux OS in line with ITIL standards
Provide technical input, solutions, and recommendations for deal pursuits and transformation projects
Deliver lifecycle support: planning, installation, monitoring, troubleshooting, patching, and de-installation
Manage technical/service relationships with customers, vendors, and subcontractors
Resolve customer issues via phone, email, or remote sessions; reproduce issues in-house
Perform regular follow-ups with updates, recommendations, and action plans
Escalate issues to vendors per SOPs; lead technical escalations during crises
Collaborate with CoE/HW teams to diagnose and isolate complex issues
Maintain SLA compliance, case documentation quality, and operational metrics
Lead incident management across single and cross-technology domains
Drive problem management: root cause analysis, trend analysis, preventive solutions
Independently prepare, review, implement, rollback, and test change records; participate in CAB
Apply patches/security changes, monitor compliance, and analyze compatibility
Ensure CMDB entries are complete and accurate
Conduct performance, capacity, and security audits; provide reports and recommendations
Deliver consulting support and training when required

Skills

Key technologies and capabilities for this role

Storage InfrastructureLinux OSITILInstallationMonitoringTroubleshootingPatchingCustomer SupportRemote Sessions

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

This role is designed as ‘Hybrid’ with an expectation to work on average 2 days per week from an HPE office.

What are the key technical skills required for this role?

Candidates need strong knowledge of Object, File, and Block storage, along with expertise in SAN/NAS technologies, storage administration, and Linux OS, plus 6–7 years of experience.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like at HPE?

HPE's culture thrives on finding new and better ways to accelerate what’s next, values varied backgrounds, offers flexibility to manage work and personal needs, embraces bold moves together, and supports career growth.

What education and experience make a strong candidate for this role?

A Bachelor’s in Engineering (or equivalent) with 6–7 years in storage administration is required, along with core technical skills in storage types and SAN/NAS technologies.

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

Land your dream remote job 3x faster with AI

Try Jobo Free