Maintenance Technician - Short Term Rentals at Roofstock

Charleston, South Carolina, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Real Estate, HospitalityIndustries

Requirements

3+ years of maintenance experience, ideally in hospitality, vacation rental, or residential property management
Strong troubleshooting and problem-solving skills across multiple home systems
HVAC Type II Certification preferred
Familiarity with digital work order systems and mobile task apps
Valid driver’s license and reliable transportation required
Calm, professional demeanor with a customer service mindset
Able to work evenings, weekends, and participate in on-call rotation
Comfortable with physically demanding work and frequent travel between homes
Must be authorized to work in the U.S

Responsibilities

Complete preventative and routine maintenance tasks, including HVAC troubleshooting, appliance repair, light plumbing and electrical work, and basic cable/Wi-Fi resets
Respond promptly to guest-reported issues during stays, resolving them quickly and professionally
Support turnovers and readiness work, including light patching, assembly, and touch-ups
Conduct property inspections to identify and document potential issues before they impact the guest experience
Coordinate with the Back of House Coordinator on inventory, work orders, vendor support, and scheduling
Communicate professionally with the Team Lead, Back of House and other local team members
Ensure documentation is accurate and submitted in a timely manner for each job completed
Follow brand and safety standards in every home
Collaborate with Hospitality Ops team members to ensure homes meet FCS expectations
Other duties as assigned

Skills

Preventative Maintenance

Routine Inspections

Vendor Management

Property Maintenance

Troubleshooting

Cleaning

Supply Management

Roofstock

Online marketplace for single-family rentals

About Roofstock

Roofstock is an online marketplace that allows investors to purchase single-family rental homes that are already leased to tenants, enabling immediate passive income without the hassle of property management. The platform targets individual investors looking to diversify their portfolios with real estate, particularly those who prefer remote investing. Roofstock stands out by enhancing liquidity in the traditionally illiquid real estate market and offering a rigorous property certification process, including inspections and a money-back guarantee. The company's goal is to simplify real estate investing, making it accessible and straightforward for individual investors.

Oakland, CaliforniaHeadquarters

2015Year Founded

$361.4MTotal Funding

SERIES_ECompany Stage

Real EstateIndustries

201-500Employees

Risks

Integration challenges from the Mynd merger may disrupt operations.

NFT property sales may face regulatory scrutiny, affecting investor confidence.

Increased competition from Casago and Vacasa could pressure Roofstock's market share.

Differentiation

Roofstock offers a unique marketplace for leased single-family rental homes.

The platform provides a 30-day money-back guarantee for property purchases.

Roofstock's rigorous property certification ensures transparency and security for investors.

Upsides

The merger with Mynd enhances Roofstock's technology and data insights.

Roofstock's investment in Casago and Vacasa expands its market reach.

Roofstock OnChain's NFT property sales indicate a trend in blockchain real estate.

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