Logistics Innovation 4PL Operation Director (EM7130) at Samsung

Hazleton, Pennsylvania, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Logistics, Supply ChainIndustries

Requirements

Experience in developing overall logistics and supply chain strategies aligned with customer business goals
Expertise in optimizing logistics network design (routes, modes, warehouses, vendor selection, etc.)
Ability to evaluate total logistics cost-to-serve and create continuous improvement plans
Proficiency in operating a centralized supply chain control tower for visibility across air, ocean, trucking, warehousing, and last-mile logistics
Skills in real-time shipment tracking, exception monitoring, and performance management across partners
Capability to provide unified reporting and business intelligence dashboards
Experience in selecting, managing, and evaluating 3PL partners, carriers, brokers, and logistics vendors
Knowledge of ensuring SLA compliance on cost, delivery performance, accuracy, and KPIs
Ability to provide vendor scorecards and lead quarterly business reviews
Expertise in coordinating logistics activities across procurement, transportation, warehousing, and delivery
Skills in ensuring smooth handovers between carriers, warehouses, customs agents, and delivery providers
Ability to maintain a single source of truth for shipment and inventory data
Proficiency in controlling logistics budgets and providing financial transparency
Experience in identifying cost-saving initiatives (consolidation, rate optimization, detention reduction, vendor re-bidding)
Skills in auditing invoices, freight bills, and vendor charges
Knowledge of implementing and managing advanced platforms (Cello System, TMS, WMS, ERPs, visibility tools)
Ability to integrate data from multiple logistics partners for end-to-end visibility
Expertise in automating reporting, alerts, KPI dashboards, and planning tools
Proficiency in defining and monitoring KPIs (lead time, on-time delivery, service failures, detention, damage, etc.)
Skills in providing regular reporting to leadership and clients, and identifying trends/root causes
Experience leading projects for speed, cost, and quality improvements
Knowledge of recommending process automation, warehouse optimization, IoT, AI forecasting, robotics, etc
Ability to benchmark industry standards and best practices
Expertise in anticipating and managing logistics disruptions (port congestion, customs delays, weather, carrier issues)
Skills in recovery plans, alternatives (rerouting, mode change, expediting), and proactive risk communication
Proficiency in acting as single point of contact for logistics issues and strategic discussions
Ability to align operations with client business needs

Responsibilities

Oversee the entire supply chain by coordinating multiple logistics partners (3PLs, carriers, warehouses, technology providers)
Manage end-to-end visibility, performance, optimization, and strategic planning to improve cost efficiency, service levels, and supply chain agility
Act as a single point of contact and continuously analyze operations to implement improvements and resolve issues
Develop overall logistics and supply chain strategies aligned with customer business goals
Optimize logistics network design (routes, modes, warehouses, vendor selection, etc.)
Evaluate total logistics cost-to-serve and create continuous improvement plans
Operate a single command center providing visibility across air, ocean, trucking, warehousing, and last-mile logistics
Monitor real-time shipment tracking, exceptions, and performance across all partners
Provide unified reporting and business intelligence dashboards
Select, manage, and evaluate 3PL partners, carriers, brokers, and other logistics vendors
Ensure service-level agreement (SLA) compliance on cost, delivery performance, accuracy, and other KPIs
Provide vendor scorecards and lead quarterly business reviews
Coordinate logistics activities across procurement, transportation, warehousing, and delivery
Ensure smooth handovers between carriers, warehouses, customs agents, and final delivery providers
Maintain a single source of truth for shipment and inventory data
Control total logistics budgets and provide financial transparency
Identify cost-saving initiatives such as consolidation, rate optimization, detention reduction, or vendor re-bidding
Audit invoices, freight bills, and vendor charges
Implement and manage advanced platforms (In-house Cello System, TMS, WMS, ERPs, visibility tools)
Integrate data from multiple logistics partners for end-to-end visibility
Automate reporting, alerts, KPI dashboards, and planning tools
Define and monitor KPIs across the entire supply chain (lead time, on-time delivery, service failures, detention, damage, etc.)
Provide regular reporting to leadership and clients
Identify trends and root causes of operational gaps
Lead projects to improve speed, cost, and quality
Recommend process automation, warehouse optimization, IoT tracking, AI forecasting, robotic improvement, etc
Benchmark industry standards and best practices
Anticipate logistics disruptions (port congestion, customs delays, weather, carrier issues)
Manage recovery plans and provide fast alternatives (rerouting, mode change, expediting)
Communicate risk proactively to customers and leadership
Act as the single point of contact for all logistics issues and strategic discussions
Align operations with client business needs

Skills

Key technologies and capabilities for this role

Supply Chain StrategyLogistics Network DesignControl TowerVendor Management3PL ManagementReal-time TrackingPerformance OptimizationBusiness IntelligenceCost-to-Serve AnalysisStrategic Planning4PL Operations

Questions & Answers

Common questions about this position

Is this position remote or on-site?

This is an on-site position.

What are the key responsibilities of this role?

The role involves developing supply chain strategies, operating a centralized control tower, managing vendors and 3PLs, coordinating end-to-end supply chain activities, controlling costs and budgets, and integrating technology systems like the Cello platform.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like at Samsung SDS?

Samsung SDS is described as tech-driven innovators shaping the future of global supply chain solutions, with a focus on innovative IT technology and integrated logistics platforms like Cello.

What makes a strong candidate for this Logistics 4PL Operation Director role?

A strong candidate should have expertise in supply chain strategy, 3PL/vendor management, control tower operations, cost optimization, and technology integration including platforms like TMS, WMS, and the Cello system.

Samsung

Develops and sells consumer electronics and appliances

About Samsung

Samsung develops, manufactures, and sells a wide range of consumer electronics and home appliances, including smartphones, televisions, and semiconductors. Their products work by integrating advanced technology to provide users with high-quality performance and functionality. Samsung stands out from its competitors through its extensive product lineup and strong brand reputation, which is built on a commitment to quality and innovation. The company's goal is to meet the diverse needs of its clients, from individual consumers to large enterprises, by delivering reliable and cutting-edge technology solutions.

Suwon-si, South KoreaHeadquarters

1969Year Founded

$235.5MTotal Funding

IPOCompany Stage

Hardware, Enterprise Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Comprehensive healthcare: Medical, Dental, Vision, Employee assistance program, Telehealth services

Work life success: PTO, FlexTime, FlexPlace, FlexYourFriday

Financial wellness: Health savings account, Flexible spending acounts, 401(k), Student loan support, Tuition assistance

Family first: Pregnancy support, Adoption assistance program, Paid child caregiver leave, Milk stork, WINFertility

Incentives: Fitness reimbursement, Annual physical. Preventative screenings, Lifestyle management

Risks

Integration of Oxford Semantic Technologies may challenge alignment with existing technologies.

Increased investment in robotics could lead to over-reliance on a single sector.

Multiple funding involvements may stretch financial resources and impact core operations.

Differentiation

Samsung's acquisition of Oxford Semantic Technologies enhances AI capabilities in consumer electronics.

Investment in SynSense positions Samsung as a leader in neuromorphic computing solutions.

Increased stake in Rainbow Robotics signals a strategic move into robotics and automation.

Upsides

Samsung's focus on AI startups could lead to innovative consumer electronics features.

Investment in DreamBig Semiconductor boosts Samsung's competitiveness in the chip market.

Acquisition of Oxford Semantic Technologies strengthens AI and machine learning capabilities.

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