Houzz

Legal Operations & Compliance Manager

United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Legal Services, Legal OperationsIndustries

Position Overview

  • Location Type: Fully Remote
  • Job Type: Full Time
  • Salary: Not Specified

The Legal Operations & Compliance Manager will play a pivotal role in helping the Legal team perform at a high level. This role will enhance and maintain the critical workstreams and infrastructure that enable Houzz’s Legal Team to accelerate the company’s continued growth and success, while also handling day-to-day tasks to support our attorneys. The role reports to the General Counsel.

This role involves designing, implementing, and overseeing processes, technologies, and strategies to enhance the efficiency, transparency, and overall performance of the Legal Team. You will collaborate closely with other members of the Legal Team, cross-functional stakeholders, and external vendors to drive effective legal operations. You will also use your broad understanding of in-house legal department practices and client service orientation to support the company’s corporate compliance, dispute resolution, and privacy-related matters.

About You

  • You are a self-starter who thrives in a dynamic environment.
  • You understand that no two weeks may look alike at a fast-moving tech company and find energy in handling a variety of issues.
  • You can help put out fires on a day-to-day basis, but also think long-term and build processes for the future.
  • You enjoy and are confident in interacting with people across the organization at all levels of seniority.

What You’ll Do

Manage Legal’s Processes, Systems, and Technology:

  • Manage and continuously improve the Legal Team’s processes, systems, and technology including:
    • Own and administer the Legal Team’s technology tools (e.g., a CLM tool like Ironclad and matter and spend management software like SimpleLegal).
    • Manage workflows for the company’s NDAs, DPAs, contractor agreements, and other agreement types.
    • Review and negotiate third-party agreements.
    • Identify and implement solutions to improve knowledge management and access to information within the team and across the organization.
    • Develop and oversee training and user adoption of new solutions.
    • Build out internal Legal intranet pages and maintain a consistent cadence of communication relating to Legal initiatives.

Corporate Compliance:

  • Maintain business qualifications for domestic and international entities.
  • Coordinate with outside counsel on routine corporate filings for entity changes.

Data Analytics and Reporting:

  • Manage contract renewal reporting process.
  • Compile, analyze, and report on metrics to assess efficient utilization of Legal Team resources and achieve greater productivity, while ensuring alignment with the team’s objectives.

Project Management:

  • Provide project management support for the Legal team, including project plan development, status management, and task tracking.
  • Simultaneously manage multiple projects in a fast-paced environment and prioritize projects along with ad hoc requests/initiatives.

Support Privacy Program:

  • Work with our Chief Privacy Officer to plan and maintain an engagement strategy, define objectives, and address privacy-related controls, risks, and issues.
  • Assist with ROPA, PIA, DPA’s and other key privacy documents.
  • Manage calendars for updating external and internal privacy policies and guidelines.

Litigation & Dispute Resolution Support:

  • Track and respond to a wide variety of inquiries, including from customers, regulators, and creditors (UCC notices).
  • Respond to subpoenas.
  • Maintain a robust template library and constantly improve on the substance of the responses.
  • Support litigation and dispute resolution matters.

Requirements

  • A passion for legal, compliance, and privacy matters.
  • 5+ years experience working on a legal or compliance team in-house or at a law firm.
  • Experience with legal management tools (e.g., Ironclad, Simple Legal, Box, Salesforce, and Adobe Sign) and other work technology tools (e.g., Google Suite, Slack, and Microsoft Word).
  • Flexibility to adapt to changing priorities.

Skills

Legal Operations
Process Management
Legal Technologies
Contract Negotiation
Knowledge Management
Compliance
Dispute Resolution
Privacy Management
Cross-functional Collaboration
Legal Software (e.g., Ironclad, SimpleLegal)

Houzz

Online platform for home improvement services

About Houzz

Houzz is an online platform focused on home improvement and remodeling. It connects homeowners with professionals such as contractors, architects, and interior designers. Homeowners can browse a directory of professionals to find the right fit for their projects, while professionals can create detailed profiles to market their services. The platform also offers a wealth of inspiration and ideas for homeowners, allowing them to explore different styles and rooms, and connect with local experts. Houzz differentiates itself from competitors by combining a marketing tool, customer relationship management (CRM) system, and project management features into one platform. The company's goal is to facilitate home improvement projects by making it easier for homeowners to find professionals and for professionals to showcase their work.

Palo Alto, CaliforniaHeadquarters
2009Year Founded
$596.9MTotal Funding
LATE_VCCompany Stage
Consumer Software, Enterprise Software, Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Paid Vacation
Home Office Stipend
Health Insurance
Dental Insurance
Vision Insurance
Parental Leave
Mental Health Support
Professional Development Budget
401(k) Retirement Plan
Health Savings Account/Flexible Spending Account
Wellness Program

Risks

Emerging platforms offering similar services at lower costs threaten Houzz's market share.
DIY home improvement apps may reduce demand for professional services on Houzz.
Economic downturns could negatively impact the home remodeling industry and Houzz's revenue.

Differentiation

Houzz offers the largest residential design database globally, enhancing user inspiration and ideas.
The platform integrates CRM and project management tools for professionals, streamlining their operations.
Houzz's international presence in cities like London and Tokyo broadens its market reach.

Upsides

Houzz Pro's new AI tools enhance project management and reduce costly errors for professionals.
The rise of smart home technology offers Houzz opportunities to expand its product offerings.
Increased demand for biophilic design allows Houzz to feature more nature-inspired ideas.

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