Leasing and Occupancy Specialist II (Retreat at Scioto Creek) at WinnCompanies

Columbus, Ohio, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Real Estate, Property ManagementIndustries

Requirements

High school diploma or GED equivalent
3-5 years of relevant work experience
SHCM certification
Experience with web-based applications and computer systems such as Microsoft Office
Excellent customer service skills
Outstanding interpersonal and communication skills
Superb attention to detail
Ability to work under pressure
Ability to work with a diverse group of people and personalities

Responsibilities

Interact with prospective and current residents to achieve maximum occupancy
Generate and manage traffic, lotteries, wait list, property tours, leasing apartments and qualifying prospects following up on prospects leads
Prepare lease documentation applicable to program types, complete move-in paperwork, and procedures
Maintain applicable databases ensuring tour route, amenity areas and show units are to company standard
Deliver customer service that exceeds expectations for new and current residents
Educate and implement WinnCompanies programs, processes and policies to new and current residents as applicable
Review, prioritize and distribute resident service requests as required
Assist with the planning and facilitation of property events or programs required by the mixed income program guidelines
Assist with on-site management ensuring all marketing documents, supplies, reports, advertisements and web content are current and updated as necessary based on property, regional or corporate initiatives
Maintain relationships with area businesses, local housing offices, employers and real estate brokers to generate new business or to maintain an extensive waiting list for all unit types
Remain current with local events and hiring trends that may have an impact on the property
Maintain knowledge and understanding of current and sub markets; to include competitors and customer demographics
Gather appropriate documents by program types for residency approval submission to the appropriate person or third party vendor for review and approval during application / recertification process
Remain up to date with any/all Federal, State and/or other regulatory requirements and programs

Skills

Leasing

Marketing

Customer Service

Property Tours

Lease Documentation

Occupancy Management

Move-ins

Re-certifications

Lease Renewals

Waitlist Management

Resident Relations

Event Planning

Market Analysis

Sales

WinnCompanies

Property development and management services

About WinnCompanies

WinnCompanies stands out as an excellent workplace due to its commitment to enhancing community living through advanced property management technologies. This organization not only focuses on creating meaningful living experiences but also fosters a culture that values innovative approaches in property development. Working here means joining a team dedicated to quality in the real estate sector, with a consistent effort towards optimizing resident satisfaction and property performance.

Washington St, Boston, MA 02108, USAHeadquarters

1971Year Founded

$1.4MTotal Funding

SEEDCompany Stage

Real EstateIndustries

1,001-5,000Employees