Leasing and Occupancy Specialist I (Cobbet Hill and Westcott Twin) at WinnCompanies

Lynn, Massachusetts, United States

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$43,680 – $49,920Compensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Real Estate, Property Management, Affordable HousingIndustries

Requirements

High school diploma or GED equivalent
1-3 years of relevant work experience
A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy
Experience with web-based applications and computer systems such as Microsoft Office
Excellent customer service skills
Outstanding interpersonal and communication skills
Superb attention to detail
Ability to work under pressure
Ability to work with a diverse group of people and personalities

Responsibilities

Interact with prospective and current residents to achieve maximum occupancy
Generate and manage traffic, lotteries, wait list, property tours, leasing apartments, qualifying prospects and following up on prospects leads
Prepare lease documentation applicable to program types, complete move-in paperwork and procedures
Maintain applicable databases, and ensure tour route, amenity areas and show units are to company standard
Deliver customer service that exceeds expectations for new and current residents
Educate and implement WinnCompanies programs, processes and policies to new and current residents as applicable
Review, prioritize and distribute resident service requests as required
Assist with the planning and facilitation of property events or programs required by the mixed income program guidelines
Assist on-site management with ensuring all marketing documents, supplies, reports, advertisements and web content are current and updated as necessary based on property, regional or corporate initiatives
Maintain relationships with area businesses, local housing offices, employers and real estate brokers to generate new business or to maintain an extensive waiting list for all unit types
Remain current with local events and hiring trends that may have an impact on the property
Maintain knowledge and understanding of current and sub markets; to include competitors and customer demographics
Gather appropriate documents by program types for residency approval submission to the appropriate person or third party vendor for review and approval during application or recertification process
Remain up to date with any/all Federal, State and/or other regulatory requirements and programs

Skills

Key technologies and capabilities for this role

LeasingMarketingCustomer ServiceProperty ToursLease DocumentationRe-certificationsLease RenewalsWaitlist ManagementLottery ManagementResident ServicesData EntryEvent Planning

Questions & Answers

Common questions about this position

What is the pay range for the Leasing and Occupancy Specialist position?

The pay range is $21.00 to $24.00 per hour. Final salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Is this position remote or does it require on-site work?

This is an on-site position requiring you to split time between Cobbet Hill in Lynn, MA and Westcott Twin in Swampscott, MA, with a schedule of Monday through Friday from 8:30AM to 5:00PM.

What are the key requirements for this role?

Requirements include a high school diploma or GED, 1-3 years of relevant work experience, a current driver's license in good standing, experience with web-based applications and Microsoft Office, and excellent customer service skills.

What does the work schedule look like for this position?

The schedule is full-time, Monday through Friday from 8:30AM to 5:00PM.

What experience makes a strong candidate for this Leasing and Occupancy Specialist role?

Candidates with 1-3 years of relevant work experience, excellent customer service skills, familiarity with Microsoft Office and web-based applications, and a valid driver's license will stand out.

WinnCompanies

Property development and management services

About WinnCompanies

WinnCompanies stands out as an excellent workplace due to its commitment to enhancing community living through advanced property management technologies. This organization not only focuses on creating meaningful living experiences but also fosters a culture that values innovative approaches in property development. Working here means joining a team dedicated to quality in the real estate sector, with a consistent effort towards optimizing resident satisfaction and property performance.

Washington St, Boston, MA 02108, USAHeadquarters

1971Year Founded

$1.4MTotal Funding

SEEDCompany Stage

Real EstateIndustries

1,001-5,000Employees