Learning Experience Designer
NewselaSalary not specified
Full Time
Junior (1 to 2 years), Mid-level (3 to 4 years)
Learning Design Manager | Readiness & Associate Experience at Capital One
Richmond, Virginia, United States
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, BankingIndustries
Requirements
- High School Diploma, GED or equivalent certification
- At least 2 years of experience in people leadership
- At least 3 years of experience in client facing consulting
- At least 5 years of experience as a Learning Designer, designing learning experiences across digital and in-person learning environments
- At least 1 year of experience in learning strategy creation
- Expert in Adult Learning: knowledge of adult learning theory, cognitive science, and other evidence-based learning fields, with passion for staying current on latest research developments and tools/technologies
- Collaborative Relationship Manager: values co-creation, partners across learning teams and business partners, develops business acumen to balance learning best practices with business needs/constraints
- Strategic Learning Partner: stays current with emerging design trends, anticipates future learning needs, thinks holistically, solves problems systemically, balances long-term vision with operational excellence, manages multiple priorities
- Insight-driven Storyteller: uses feedback, data, and insights to declare problem statements, drive decisions with continuous improvement, communicates with clarity and influence across audiences and levels
Responsibilities
- Develop your team to be well-rounded learning professionals through business acumen, design integrity, tools and technology, adult learning theory, and professional skills
- Keep a pulse on team’s capacity and prioritization to effectively delegate work and communicate expectations with partners about deliverables
- Be in sync with business cycles and dynamics to anticipate learning needs, make informed decisions, and make proactive recommendations
- Use data-driven insights to identify and communicate team impact and make recommendations on future learning strategy
- Work with other learning leaders to identify opportunities for efficiencies throughout the learning design process or by leveraging existing materials
- Collaborate with other learning leaders to establish processes, norms, and best practices across teams that support collaboration and learning design excellence
Skills
Adult Learning Theory
Cognitive Science
Instructional Design
Blended Learning
Learning Strategy
Learning Needs Analysis
Learning Measurement
Business Acumen
Relationship Management
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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