Lead Technical Support - DevOps with Internet Information Server (IIS) administrator at AT&T

Hyderabad, Telangana, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

TelecommunicationsIndustries

Requirements

At least 12 years of experience with Microsoft Internet Information Server (IIS)
Very good skills in administration of Microsoft Internet Information Service (IIS)
Good understanding of PHP including Laravel and .Net and their usage in IIS
Ability to use PowerShell to automate IIS administration
Good understanding of server security
Good understanding of digital certificates and PKI infrastructure
Strong background in Windows Server OS
Bachelor’s degree (BS/BA) desired in Computer Science (5+ years of related experience)
Willingness to work in an international team
Self-motivation and curiosity to look beyond daily work

Responsibilities

Taking ownership of an Internet Information Server based service
Acting as contact for an IIS based service to AT&T internal customer
Being responsible for the configuration and availability of IIS servers including patching, backup etc. (includes patching of PHP and .NET in coordination with application owners)
Acting as a security contact for the team, following up on security vulnerabilities and ensuring their timely fix
Actively monitoring vulnerability announcements for multiple technologies and organizing their timely mitigations in the team
Gathering requirements from customers for webpages and webservices and helping to develop them into services
Representing the team in security related calls

Skills

IIS

Windows Server

PowerShell

PHP

Laravel

.NET

Server Security

Digital Certificates

PKI

Patching

Backup

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters

1876Year Founded

$43.3MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Adoption Assistance

Disability Insurance

Life Insurance

Employee Assistance Programs

Wellness Program

Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.

A recent data breach could damage AT&T's reputation and lead to customer churn.

Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.

The company is expanding its fiber network, enhancing broadband offerings in underserved areas.

AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.

The new customer service guarantee may attract customers from competitors lacking similar assurances.

Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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