Lead Tech Vendor Management at AT&T

Dallas, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

NoVisa

Telecommunications, Information TechnologyIndustries

Requirements

Bachelor’s degree (BS/BA) desired in Computer Science
5+ years of related experience
Certification is required in some areas
Office presence of a minimum of 5 days per week (no relocation offered)
Experienced professional recognized as an expert with broad and in-depth knowledge to creatively resolve complex issues
Ability to lead significant projects with strategic autonomy, influence executive decisions, mentor less experienced staff, implement long-term plans impacting the organization, and collaborate frequently with senior leadership

Responsibilities

Strategically oversee and optimize vendor relationships and sourcing of technical products and services, ensuring alignment with organizational technology goals, SLAs, financial impact, industry best practices, and comprehensive governance in IT, Network, and CTO environments
Vendor and Contract Management: Gather technical requirements, RFPs, identify and analyze sourcing vendors, provide financial analysis and recommendations, support contract negotiations, oversee governance, service level management, quality assurance, audit and compliance, manage vendor performance productivity, and security compliance and procedures including physical, network, and data security standards
Strategic Roadmap and Trends: Support strategic roadmap review, align internal technology aspects with Vendor Technology Roadmaps, review best practices, understand current and future technology trends (hardware, software, licensing, sourcing), and formulate strategies to rationalize vendors and products
Financial Management: Handle vendor financial management, including RFP preparation/evaluation, business case management, contract financial analysis, benchmarking, compliance, financial penalties, monthly payments/accruals, and ongoing cost-benefit analysis
Vendor Access and Transition Management: Oversee vendor access management, connectivity, on-boarding/off-boarding, service escalations, business continuity, disaster recovery, offshore eligibility, transition management, executive coordination, data management, reporting, and metrics
Technical/Organizational Consulting: Apply in-depth insights into AT&T business functions (e.g., processes, standards, technologies, systems) to cost-effective viable vendor technology solutions (e.g., hardware, software, services, outsourcing)
Manage very complex vendor management duties including vendor relationships, costing, etc

Skills

Vendor Management

Contract Negotiation

RFP

SLA Management

Financial Analysis

Service Level Agreements

IT Governance

Audit Compliance

Security Compliance

Strategic Roadmap

Technology Trends

Business Continuity

Disaster Recovery

Benchmarking

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters

1876Year Founded

$43.3MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Adoption Assistance

Disability Insurance

Life Insurance

Employee Assistance Programs

Wellness Program

Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.

A recent data breach could damage AT&T's reputation and lead to customer churn.

Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.

The company is expanding its fiber network, enhancing broadband offerings in underserved areas.

AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.

The new customer service guarantee may attract customers from competitors lacking similar assurances.

Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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