Lead System Engineering at AT&T

Dallas, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

NoVisa

Telecommunications, TechnologyIndustries

Requirements

Deep expertise in Salesforce development, including hands-on experience with Apex, Lightning Web Components, and Communications Cloud (formerly Vlocity)
Comfortable designing scalable, maintainable solutions within complex enterprise environments
Solid grasp of CRM processes such as opportunity, quote, and order management
Experience integrating with enterprise systems—particularly EDF, Pricer D, and the CloudRunner component of ASF
Strong collaboration skills to work effectively across teams
Ability to align technical solutions with evolving business needs and architecture standards
Working knowledge of agile development practices, DevOps tooling, and CI/CD pipelines (plus)

Responsibilities

Design, build, and maintain scalable Salesforce solutions that power opportunity, quote, and order flows across AT&T Business channels
Lead development efforts using Apex, Lightning Web Components, and Communications Cloud, with a focus on the CloudRunner component for quoting, contracting, and ordering functionality
Build and customize components to support dynamic product configurations, pricing logic, and contract lifecycle automation
Collaborate with architects, product managers, and cross-functional teams to implement integrations with enterprise systems such as EDF and Pricer D, ensuring data consistency and operational efficiency
Participate in agile ceremonies
Troubleshoot issues and optimize performance
Contribute to the evolution of ASF as a flexible, high-performance platform aligned with AT&T’s digital transformation goals

Skills

Key technologies and capabilities for this role

SalesforceApexLightning Web ComponentsCommunications CloudVlocityCRMAgileCloudRunner

Questions & Answers

Common questions about this position

Is this position remote or does it require office presence?

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

What are the key skills required for this Lead Salesforce Developer role?

The role requires deep expertise in Salesforce development, including hands-on experience with Apex, Lightning Web Components, and Communications Cloud (formerly Vlocity). Additional skills include designing scalable solutions and integrating with enterprise systems.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the team culture like for this role?

The ASF team is a collaborative, cross-functional group including architects, product managers, and developers who work together in an agile environment to build scalable solutions and drive CRM innovation.

What makes a strong candidate for this Lead System Engineering role?

A strong candidate will have deep hands-on experience with Apex, Lightning Web Components, and Communications Cloud, plus the ability to design scalable solutions, lead development efforts, and collaborate in an agile team on enterprise integrations.

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters

1876Year Founded

$43.3MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Adoption Assistance

Disability Insurance

Life Insurance

Employee Assistance Programs

Wellness Program

Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.

A recent data breach could damage AT&T's reputation and lead to customer churn.

Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.

The company is expanding its fiber network, enhancing broadband offerings in underserved areas.

AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.

The new customer service guarantee may attract customers from competitors lacking similar assurances.

Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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