Senior Backend Engineer
WorkdayFull Time
Senior (5 to 8 years), Junior (1 to 2 years)
Key technologies and capabilities for this role
Common questions about this position
This information is not specified in the job description.
This information is not specified in the job description.
Required skills include large scale distributed systems, Search (such as Elasticsearch), high scale messaging systems (such as Kafka), real time Job Queues, Python, Django, relational databases (such as PostgreSQL), GCP, Kubernetes, and Docker.
The role involves active collaboration with team members, the wider engineering community, product managers, and stakeholders, while coaching and mentoring junior engineers and driving engineering best practices.
Strong candidates have a B.E/B.Tech/M.E/M.Tech/PhD from tier 1/2 engineering institutes, 5+ years of backend and infrastructure experience with top technology companies, hands-on experience with large-scale databases and messaging systems, and experience mentoring engineers.
Enhances customer experience through intelligent automation
Level AI enhances customer experience by integrating human and machine intelligence, primarily serving the Business Process Outsourcing (BPO) industry, including call centers and customer service departments. The company provides software solutions that analyze and optimize call center data, breaking down data silos to ensure all relevant information is accessible for better decision-making and improved customer interactions. Level AI operates on a subscription model, charging clients for access to its platform and tools. Its technology boosts sales team conversion rates and increases the productivity of Quality Assurance (QA) teams, leading to reduced QA costs. By focusing on intelligent automation and data integration, Level AI helps clients achieve significant performance improvements and cost savings, setting it apart from competitors in the BPO sector.