8+ years building and scaling digital products with strong technical, consumer product, agile, and industry experience (hospitality, retail, consulting, entertainment, e-commerce preferred)
Proven ability to take products from vision to launch, deliver measurable results, and lead high-performing teams or Product Managers
Collaborates across finance, analytics, operations, engineering, design, architecture, and Food & Beverage to drive data-backed strategies and deliver impactful guest experiences
Provides thought leadership on emerging technology, industry trends, and best practices in software design and integrations to enable scalable product growth
Leads the full product lifecycle—user testing, KPI monitoring, and continuous optimization—to meet customer, operational, and financial goals
Strong communicator and strategic thinker with the ability to influence without authority, solve complex problems, and understand end-to-end customer experience and system dependencies
Unique blend of engineering, design, and business expertise, paired with deep customer empathy
Responsibilities
Drive cross-functional alignment across MGM—including Food & Beverage—to identify high-value opportunities that enhance both customer experience and business performance
Build data-driven business cases with finance, analytics, operations, and F&B partners, and lead prioritization to define clear strategic direction
Provide thought leadership on emerging technologies needed to scale and innovate the product
Manage dependencies, risks, and tradeoffs with architecture and program teams to maintain a focused, value-driven roadmap tied to financial outcomes
Collaborate with engineering, design, and operational teams to deliver intuitive, guest-centric digital products that streamline processes and elevate experiences
Lead the end-to-end product lifecycle, ensuring quality through user testing, KPI monitoring, and continuous performance optimization
Own the vision, strategy, and execution required to deliver digital solutions that address MGM’s most critical customer needs and business opportunities