Lead Product Management & Development (Government) at AT&T

Dallas, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

NoVisa

Government, Public Safety, TelecommunicationsIndustries

Requirements

Extensive knowledge of the public safety ecosystem around PSAP call taking and dispatch
Familiarity with 9-1-1/ESInet technologies, call handling/dispatch software and Push To Talk (radio and broadband)
Familiarity with interoperability benefits and challenges between public safety communication systems
Facility with constructing mutual value propositions and finding “win-win” opportunities between organizations
Entrepreneurial spirit and self-guided work habits (strong plus)
Ability to apply broad business knowledge and strategic insight surrounding emerging trends and technologies to solve complex problems and drive organizational results
Demonstrated ability to lead critical, high-impact projects and design/implement innovative business strategies
Works with minimal oversight, frequently consulting senior leadership and influencing executive decisions
Serves as a mentor and assists others with challenging issues
Bachelor’s degree (BS/BA) desired
7+ years of related experience - with a strong preference in Public Safety
Certification is required in some areas

Responsibilities

Manage the entire product lifecycle from initial concept through development, launch, and end-of-life, ensuring seamless transitions through each stage and ongoing product performance
Manage budgets, acquire estimates, and handle requests for funding through the capital process
Coordinate with design, process, manufacturing, test, quality, sales support, and marketing as the products move to production and distribution
Translate and document customer and technical requirements into final product designs
Prepare and present comprehensive business cases
Provide detailed product requirements, user stories, and acceptance criteria
Analyze customer needs and identify priorities for new products or services and enhancements
Perform in-depth market research and competitive analysis to identify trends, addressable revenue potential, customer segments, and opportunities for new products or features
Conduct research and analysis on defined markets, including volumes and revenue results
Create and maintain detailed product roadmaps, service guides, product documentation, results reports/analysis, and project plans, ensuring alignment with market needs and business objectives
Define and drive initiatives to grow revenue and margin

Skills

Product Lifecycle Management

Product Development

Product Marketing

Business Case Development

Requirements Definition

Budget Management

Capital Planning

Cross-functional Coordination

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters

1876Year Founded

$43.3MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Adoption Assistance

Disability Insurance

Life Insurance

Employee Assistance Programs

Wellness Program

Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.

A recent data breach could damage AT&T's reputation and lead to customer churn.

Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.

The company is expanding its fiber network, enhancing broadband offerings in underserved areas.

AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.

The new customer service guarantee may attract customers from competitors lacking similar assurances.

Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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