Lead Product Management & Develop at AT&T

Dallas, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

TelecommunicationsIndustries

Requirements

Strategic vision to drive change and align with customer needs and business objectives
Expertise in product lifecycle management for residential gateways and firmware stacks (e.g., prplOS)
Ability to define strategy, roadmaps, and requirements (PRDs, epics, user stories, acceptance criteria)
Experience engaging open-source communities (e.g., prpl)
Skills in coordinating cross-functional delivery across Labs, RAN, CPE, IT, and Operations
Proficiency in managing business cases, P&L impacts, budgets, and capital requests
Knowledge of market research, industry trends, competitive landscape in residential gateways, open-source firmware, Wi-Fi (6/6E/7), silicon/OEM roadmaps (e.g., Qualcomm, MediaTek), and 5G/RAN standards (NSA/SA)
Experience using Agile SDLC best practices, backlog prioritization, and GenAI tools for PRD drafting, test-case generation, log clustering/triage, and release notes with data/privacy guardrails
Strong collaboration and stakeholder management skills with Technology Development, Operations, Care/Field Ops, Supply Chain, OEM/silicon partners, Contracting, Legal, Product Marketing, and Pricing
Office presence minimum 5 days per week (no relocation offered)

Responsibilities

Own end-to-end product lifecycle for residential gateways and firmware stacks, from concept through launch, scale, and end-of-life
Drive release readiness, staged OTA rollouts, rollback strategies, and track success metrics (e.g., crash-free rate, MTBF, upgrade success rate, attach success)
Manage budgets, capital requests, estimates, and funding processes
Coordinate with design, process, manufacturing, test, quality, sales support, and marketing for production and distribution
Translate customer problems, business goals, and technical constraints into PRDs, epics, user stories, and acceptance criteria for 5G/FWA and broadband gateways
Specify requirements for telemetry, device management, and security; prioritize backlogs and tradeoffs
Conduct market research: monitor trends, competitive landscape, silicon/OEM roadmaps, and standards evolution; size opportunities, model volumes/revenues, assess costs/risks
Build and maintain multi-quarter product roadmaps for firmware, hardware variants, device management with milestones, go/no-go criteria, KPIs, service guides, and documentation
Drive revenue/margin growth through feature differentiation, cost optimization, customer experience improvements, and prpl/open-source strategies
Collaborate with internal stakeholders (Technology Development, Operations, Care/Field Ops, Supply Chain) and external partners (OEM/silicon, prpl community); act as liaison; work with Contracting, Legal, Marketing, Pricing for offers, negotiations, and launches
Communicate progress, risks, and mitigation plans

Skills

Product Lifecycle Management

Firmware

prplOS

OTA Rollouts

Open Source Communities

prpl

RAN

CPE

Fixed Wireless

Broadband

PRD

Epics

User Stories

Budget Management

P&L Management

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters

1876Year Founded

$43.3MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Adoption Assistance

Disability Insurance

Life Insurance

Employee Assistance Programs

Wellness Program

Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.

A recent data breach could damage AT&T's reputation and lead to customer churn.

Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.

The company is expanding its fiber network, enhancing broadband offerings in underserved areas.

AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.

The new customer service guarantee may attract customers from competitors lacking similar assurances.

Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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