Director of Product Design
PhantomSalary not specified
Full Time
Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial ServicesIndustries
Requirements
- At least 5 years of experience in a Product Design role
- At least 5 years of experience in design and prototyping tools such as Figma
- Preferred Qualifications
- At least 6 years of experience in a Product Design role
- At least 6 years of experience in design and prototyping tools such as Figma
- Experience working with and contributing to an established design system
- Experience collaborating with product, tech and business partners
- Experience leading design projects or teams
- Experience working in heavily regulated, data heavy problem spaces
Responsibilities
- Demonstrate high skill in product design across interaction, visual, and service design
- Collaborate with cross-functional partners to inform use of tools, platforms, frameworks, and design systems
- Create design artifacts including journey maps, blueprints, high-fidelity designs, and prototypes
- Lead design projects, direct and delegate work to junior team members
- Build partnerships with cross-functional stakeholders
- Mentor team members and help mature the product design practice
- Navigate needs of partners and stakeholders using critical-thinking, data, research, scalability, and tech constraints
- Focus team on customer-centered and inclusive design solutions
- Apply insights on customers, competitors, and market trends to business challenges
- Shape shared point of view for team, partners, and stakeholders
- Demonstrate understanding of tech, data capabilities, and emerging technologies to inform work and help team navigate limitations
- Leverage network of partnerships to foster collaboration and share solutions
- Incorporate cross-functional perspectives to bridge gaps and drive product strategy
- Present work across levels using human-centered approach integrating design frameworks, data, and research
- Articulate compelling point of view to influence strategic decision-making at senior levels
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What skills are required for the Lead Product Designer role?
The role requires product design expertise across interaction, visual, and service design, leadership to lead projects and mentor juniors, human-centered design navigating stakeholder needs and inclusive solutions, business-focused insights on customers and markets, problem-solving with tech understanding, collaboration across teams, and strong communication skills.
What is the company culture like at Capital One's Experience Design team?
The team champions a thriving environment of collaboration, authenticity, healthy critique, diversity of thought, culture of belonging, and elevating one another, where creative innovators can experiment, learn, and innovate.
Is this a remote position or does it require office work?
This information is not specified in the job description.
What is the salary or compensation for this role?
This information is not specified in the job description.
What makes a strong candidate for this Lead Product Designer position?
Strong candidates combine craft expertise in product design with leadership skills, an understanding of customers and business to co-create solutions, and abilities in human-centered design, business acumen, problem-solving, collaboration, and communication to influence strategy.
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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