Mercury

Lead KYC Risk Program Manager

New York, New York, United States

Mercury Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, FintechIndustries

Requirements

Candidates should possess 5–10+ years of experience in KYC, AML, compliance, or risk management, preferably within financial services or fintech, along with proven experience managing KYC risk programs or projects in a high-volume operations setting. Strong analytical and problem-solving skills are required, and experience with data analytics is preferred. Exceptional communication and stakeholder management skills are also necessary, alongside comfort working in a fast-paced, evolving regulatory environment.

Responsibilities

As the Lead KYC Risk Program Manager, you will lead the development and execution of KYC-related programs across operations, including policy updates, process enhancements, and quality assurance efforts. You will partner with operations teams to ensure seamless integration of KYC controls and tools into workflows, drive implementation of operational changes, and act as a key liaison between Strategy, Product, Eng Compliance, and other business units. Additionally, you’ll develop and deliver KYC risk training for operations personnel, identify, assess, and remediate issues, and contribute to a strong compliance culture.

Skills

KYC
AML
Compliance
Risk Management
Data Analytics
Program Management
Stakeholder Management
Process Improvement

Mercury

Banking services for startups and founders

About Mercury

Mercury provides banking services specifically designed for startups, regardless of their size or stage of development. Their offerings include free checking and savings accounts, debit and credit cards, and options for domestic and international wire transfers, as well as treasury and venture debt services. The platform is user-friendly, allowing founders to manage their finances with ease. What sets Mercury apart from traditional banks is its focus on the startup community, offering programs that connect founders with valuable resources and advice to help them succeed. The goal of Mercury is to empower startups by providing them with the financial tools and support they need to grow and thrive.

Key Metrics

San Francisco, CaliforniaHeadquarters
2017Year Founded
$146.8MTotal Funding
DEBTCompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees

Benefits

Health, dental, & vision
Custom equipment setup
401(K) matching
12+ weeks paid parental leave
Book budget
Wellness benefits
Grocery budget
Paid lunch
Personalized callsign
Unlimited vacation policy (with mandatory minimum)

Risks

Mercury's decision to stop serving certain countries may lead to customer loss.
Integration challenges from the Teal acquisition could disrupt services.
Expansion into consumer banking might divert focus from core startup services.

Differentiation

Mercury offers both business and personal banking services, unlike many fintech competitors.
The company provides integrated financial management tools, enhancing startup operational efficiency.
Mercury's Raise program connects startups with investors, mentors, and other founders.

Upsides

Mercury secured a $100 million credit warehouse to expand its credit card business.
The acquisition of Teal enhances Mercury's financial management offerings for startups.
Mercury Personal expands market reach by attracting tech-savvy individuals.

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