[Remote] Lead Data Scientist, NLP & Strategic Member Insights at CVS Health

Connecticut, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, InsuranceIndustries

Requirements

4+ years industry experience as a Data Scientist, AI/ML Engineer, Deep Learning Engineer, or MLOps Engineer
Experience with cloud computing platforms (e.g., Google Cloud Platform, Amazon Web Services, Azure)
Experience with NLP techniques, such as sentiment analysis, topic modeling, and transfer learning, especially using transformer-based models
Understanding of creating class-based deep learning models in TensorFlow, PyTorch, or JAX and optimizing training or deployment for GPUs
Proficiency in Python and Git to collaborate in a team environment with shared modules and scripts
Familiarity with Python IDEs and a basic understanding of programming tools such as formatters, linters, and test suites
Demonstrated experience with Agile frameworks like Scrum, SAFe, Kanban, or Lean
Experience with project management tools like Jira, Trello, or Azure DevOps, and a track record of delivering projects on time
Good communication skills including concisely conveying the root causes of problems, risks, and blockers
Bachelor’s degree in a quantitative discipline, or equivalent work experience

Responsibilities

Develop AI/ML solutions to improve the experience of millions of Aetna members
Use NLP techniques to improve models, pipelines, and text analytics programs based on member text and call documents
Mentor junior Data Scientists, ensuring their efforts coalesce into successful products
Collaborate with the team to develop and deploy AI/ML solutions
Optimize training and inference pipelines with HuggingFace on A/L/H series GPUs
Manage the ML lifecycle through MLOps best practices, including monitoring, retraining, and model bias evaluation
Call Generative AI APIs, with or without tools, potentially as agents
Work with customer experience data, particularly within the healthcare space
Develop and maintain industry-leading satisfaction scores and drive millions of dollars of Medicare reimbursement for the business
Ensure the successful delivery of projects on time using Agile frameworks and project management tools

Skills

Natural Language Processing (NLP)

Sentiment Analysis

Topic Modeling

Transfer Learning

Transformer-based Models

TensorFlow

PyTorch

JAX

Cloud Computing (GCP, AWS, Azure)

Python

Git

Machine Learning

Deep Learning

MLOps

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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