Lead Category Manager - Corporate Services at Ada

Manchester, England, United Kingdom

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, ProcurementIndustries

Requirements

Experience in Corporate Services Category Management in one or more of the following areas: HR & People, Legal, BPO, Banking & Financial Services
Skilled in crafting and managing complex contracts
Adept at balancing and anticipating the needs of various stakeholders
Experience in influencing senior levels within a large organisation
Agile and adaptable to support business needs in a dynamic transformation environment

Responsibilities

Manage end-to-end sourcing activities and develop category strategies
Influence and collaborate with stakeholders to support transformation initiatives and maintain a competitive cost base
Lead on major business investments and executive priorities within the function
Contribute to the cost and cash programme, leveraging data and analytics in the Centre of Excellence
Drive the procurement transformation, setting new standards and defining the procurement technology roadmap

Skills

Sourcing

Category Management

Procurement Strategy

Stakeholder Management

Cost Transformation

Data Analytics

Supplier Management

Efficiency Projects

BPO

Professional Services

Ada

Automates customer service with AI chatbots

About Ada

Ada provides automated customer experience solutions through AI-powered chatbots that help businesses streamline customer service tasks. The platform operates on a subscription model, allowing companies to automate repetitive tasks and improve customer satisfaction while reducing costs. Ada differentiates itself by offering a comprehensive suite of services, including consulting and managed services, backed by strong venture capital support. The company's goal is to transform customer service management by enhancing efficiency and engagement through automation.

Toronto, CanadaHeadquarters

2016Year Founded

$185.3MTotal Funding

SERIES_CCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Risks

Emerging AI chatbot startups pose a threat to Ada's market share.

Rapid AI advancements require continuous updates, straining Ada's resources.

Data privacy regulations could increase compliance costs for Ada.

Differentiation

Ada specializes in AI-driven chatbots for automated customer experience solutions.

The company offers a subscription-based model ensuring steady revenue and client engagement.

Ada provides consulting, development, and managed services to enhance customer support operations.

Upsides

Ada raised $130M in Series C funding, boosting its growth potential.

Partnerships with platforms like Zendesk enhance Ada's integration capabilities.

Growing demand for AI solutions supports Ada's market expansion and client acquisition.

Land your dream remote job 3x faster with AI

Try Jobo Free