Lead Applied Research Scientist - Responsible AI

San Francisco, California, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Enterprise Software, Customer Relationship Management (CRM), Artificial Intelligence (AI)Industries

Requirements

Candidates should possess a Master’s degree (or foreign degree equivalent) in Computer Science, Engineering, Information Systems, Data Science, Social or Applied Sciences, or a related field, along with 5-8 years of relevant experience in AI ethics, AI research, Security, Trust & Safety, or similar roles. Expertise in alignment, adversarial robustness, interpretability/explainability, or fairness in generative AI is required, as is experience researching responsible generative AI challenges and risk mitigations.

Responsibilities

The Lead Applied Research Scientist - Responsible AI will develop strategy alongside Salesforce AI Research, engineering, data science, and product management to create, develop, and ship cutting-edge generative AI capabilities for Salesforce customers while mitigating ethical risks and capturing ethical opportunities. They will identify potential negative consequences and develop solutions to mitigate them, as well as identify positive ethical impacts and ways to amplify them in products. The role involves developing solutions for real-world, large-scale problems, leading teams to deliver on complex research projects, and working across teams to implement responsible AI processes including bias assessments, accuracy measurements, harms modeling, privacy (memorization, unlearning), security, and AI model trust and safety. Additionally, they will trust and safety, CRM benchmarking, and working with other models and versions of the same model.

Skills

Responsible AI

Ethical AI

Artificial Intelligence

Deep Learning

Image Recognition

Natural Language Processing

AI Research

Product Development

Salesforce

Cloud-based Customer Relationship Management solutions

About Salesforce

Salesforce offers cloud-based software solutions that focus on Customer Relationship Management (CRM). Its main product, Customer 360, provides tools for businesses to manage customer interactions across various functions like marketing, sales, and service. The company stands out by delivering customized solutions tailored to different industries and operates on a subscription model, which allows for continuous updates and improvements. Salesforce's goal is to help businesses enhance their customer relationships and drive growth.

San Francisco, CaliforniaHeadquarters

1999Year Founded

$62.7MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Health Insurance

Life Insurance

401(k) Retirement Plan

Remote Work Options

Flexible Work Hours

Parental Leave

Wellness Program

Risks

Competition from platforms like Monday.com threatens Salesforce's market share.

Reliance on third-party integrations may affect Salesforce's seamless solution offerings.

Rapid AI team expansion could challenge Salesforce's operational efficiency and culture.

Differentiation

Salesforce offers a comprehensive CRM suite with Customer 360 for personalized interactions.

The company provides AI-driven solutions like Agentforce for Retail and Retail Cloud.

Salesforce's integration capabilities with platforms like Facebook enhance its CRM functionality.

Upsides

Salesforce's focus on AI can attract more retail clients and boost product offerings.

The hiring of 2,000 AI roles shows commitment to innovation and market expansion.

Investment by Spartan Planning indicates confidence in Salesforce's growth potential.

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