Lab Networking Field Service Technician at Astra

Fremont, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Data Centers, NetworkingIndustries

Requirements

High school diploma or GED and 2 to 5 years’ related experience and/or training; or equivalent combination of education and experience
Excellent verbal and written communication skills in English
Ability to respond to any On-Call request within 1 hour, while on-call
Effectively utilize ticket management systems
Ability to cable systems (power/copper/fiber/other) correctly based on ticket requirements and SOP standards
Experience working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber
Ability to adapt to changing priorities, conditions, and circumstances
Strong organization skills
Working knowledge of computer hardware
Understanding of networking components and infrastructures
Knowledge of copper and fiber testers
Excellent troubleshooting skills
Understanding of Data Center best practices (i.e., basic fault tolerance, cable routing, calculating power usage)
Experience with cable management and knowledge of how to run fiber and copper in a data center
Some knowledge of Data-Center electrical, HVAC, and bandwidth infrastructures as well as fiber/copper topologies
Able to operate material handling equipment – server lifts, pallet jacks, and forklifts (if certified)
Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc
Ability to learn new software
Must provide own transportation to work locations
Able to safely lift and move a minimum of fifty (50) pounds
Ability to perform office-related tasks which may include prolonged sitting or standing, moving within an office environment, using a computer, and communicating effectively
Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Responsibilities

Participate in installing, moving, and decommissioning hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, and other devices in the Data Center
Confirm and label devices, racks, and cables
Assist with installation of hardware into racks, asset tagging and scanning, cabling, data center maintenance, documenting processes, and server installations
Work in a standard ticketing system, providing clear, timely, and appropriate customer communications
Work under the direction of Site Operations Supervisor and/or Operations Manager and follow Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, while meeting requirements for quality and quantity of work
Other duties as required

Skills

Key technologies and capabilities for this role

CAT5eCAT6Multi-mode FiberSingle-mode FiberCopper CablingFiber CablingTicket ManagementData Center MaintenanceServer InstallationNetworking ComponentsCable TestingHardware Installation

Questions & Answers

Common questions about this position

What experience level is required for this position?

A high school diploma or GED is required along with 2 to 5 years of related experience and/or training, or an equivalent combination of education and experience.

Is on-call availability required for this role?

Yes, the ability to respond to any On-Call request within 1 hour while on-call is required.

What key technical skills are needed for this job?

Key skills include experience working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber, knowledge of networking components and infrastructures, excellent troubleshooting skills, and understanding of Data Center best practices.

What are the physical requirements for this position?

The role requires physically assisting in moving and racking equipment, and the ability to safely lift and move items, including operating material handling equipment like server lifts, pallet jacks, and forklifts if certified.

What makes a strong candidate for this technician role?

Strong candidates will have hands-on experience with data center infrastructures, certifications in data center technologies, proficiency in cabling systems including fiber and copper, and the ability to adapt to changing priorities while following SOPs.

Astra

Provides launch services for small satellites

About Astra

Astra provides launch services specifically for small satellites, catering to commercial businesses, government agencies, and research institutions that need reliable access to space. The company operates small, agile rockets designed to transport these satellites into low Earth orbit (LEO). Astra's approach focuses on making space more accessible by reducing the costs and complexities associated with satellite launches, which allows a wider range of customers to utilize their services. Unlike many competitors, Astra emphasizes efficiency and cost-effectiveness in its operations, aiming to meet the growing demand for satellite-based services such as Earth observation and telecommunications. The company's goal is to facilitate more frequent and affordable satellite launches, thereby expanding opportunities for various applications in the space industry.

Alameda, CaliforniaHeadquarters

2016Year Founded

$291.8MTotal Funding

IPOCompany Stage

AerospaceIndustries

201-500Employees

Benefits

Competitive Medical (HMO & PPO)/Dental/Vision plans

Company paid Short Term Disability and Long Term Disability plans

401K with company match

Flexible Spending Account

Commuter benefits

Caregiving support benefits

Company perks, like PetPlan, curated gym/travel/products discounts

Free lunch

Company events

Risks

Going private may limit Astra's access to public capital markets.

Astra faces financial instability due to liquidity crunch and high cost of capital.

Intensifying competition in the small satellite launch market could impact Astra's market share.

Differentiation

Astra offers cost-effective launch services for small satellite payloads.

The company focuses on agile rockets for frequent access to space.

Astra provides online reservations for payload deliveries to various orbits.

Upsides

Growing demand for small satellite constellations aligns with Astra's business model.

U.S. government investment in space technology presents contract opportunities for Astra.

Astra's reusable rocket technology could lead to significant cost reductions.

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